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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
247d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 205d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 205d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 193d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 184d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 178d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 180d
Technician / Field Supervisor
Filtered to Dispatch (Dispatch / L2) — Show all teams

Attention Queue

Showing 2,762 of 12,104 open WOs · team: Dispatch
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01245886 100 539d — 554d Needs Action Dispatch Logistics HIGI LLC Removal — PC —
WO-01245920 100 539d — 554d Needs Action Dispatch Logistics HIGI LLC Removal — PC —
WO-01262366 100 486d — 499d Needs Action Dispatch Logistics HIGI LLC Removal — PC —
WO-01278293 100 389d — 431d Needs Action Dispatch Logistics HIGI LLC Removal — PC —
WO-01295740 100 192d — 375d Needs Action Dispatch Entered GE Healthcare FMI Installation — PC —
WO-01296563 100 346d — 372d Needs Action Dispatch L2 Screening MIDMARK Installation — PC —
WO-01307588 100 196d — 316d Needs Action Dispatch L2 Review A-MED Ambulance Service Preventive Maintenance — PSM —
WO-01313040 100 191d — 283d Needs Action Dispatch L2 Screening Oak Street Health Virtual Tech - Drop Shipment — P3 —
WO-01317735 100 231d — 256d Needs Action Dispatch Entered PHILIPS HEALTHCARE Training — PC —
WO-01317791 100 254d — 256d Needs Action Dispatch Entered GE Healthcare FMI Installation — PC —
WO-01319092 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319093 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319094 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319095 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319096 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319097 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319098 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319099 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319100 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319101 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319102 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319103 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319104 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319105 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319106 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319107 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319108 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319109 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319110 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319111 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319112 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319113 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319114 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319115 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319116 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319117 100 191d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319118 100 191d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319119 100 191d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319120 100 191d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319121 100 191d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319122 100 191d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319123 100 191d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319124 100 191d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319125 100 191d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319126 100 191d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319127 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319128 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319129 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319130 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319131 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 346d
2 GE Healthcare FMI 2,737 2,737 195d
3 HIGI LLC 1,207 1,207 215d
4 GCX Medical 825 825 195d
5 CVS 515 515 241d
6 GE HEALTHCARE 489 489 213d
7 Oak Street Health 243 243 192d
8 MIDMARK 187 187 182d
9 AGILENT TECHNOLOGIES (ASP) 173 173 196d
10 AGILENT TECHNOLOGIES (VPD) 153 153 209d
11 TEXAS MEDICAL SCREENING 144 144 187d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 339d
13 Conviva Care Solutions (Humana) 99 99 189d
14 Modern Animal Hospital 63 63 188d
15 HCA Urgent Care 62 62 202d