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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
316d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 273d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 274d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 262d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 253d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 247d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 249d
Technician / Field Supervisor
Filtered to Dispatch (Dispatch / L2) — Show all teams

Attention Queue

Showing 2,762 of 12,104 open WOs · team: Dispatch
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01319282 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319283 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319284 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319285 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319286 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319287 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319288 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319289 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319290 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319291 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319292 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319293 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319294 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319295 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319296 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319297 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319298 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319299 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319300 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319301 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319302 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319303 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319304 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319305 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319306 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319307 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319308 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319309 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319310 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319311 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319312 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319313 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319314 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319315 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319316 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319317 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319318 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319319 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319320 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319321 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319322 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319323 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319324 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319325 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319326 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319327 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319328 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319329 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319330 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319331 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 414d
2 GE Healthcare FMI 2,737 2,737 264d
3 HIGI LLC 1,207 1,207 284d
4 GCX Medical 825 825 264d
5 CVS 515 515 310d
6 GE HEALTHCARE 489 489 282d
7 Oak Street Health 243 243 261d
8 MIDMARK 187 187 251d
9 AGILENT TECHNOLOGIES (ASP) 173 173 265d
10 AGILENT TECHNOLOGIES (VPD) 153 153 278d
11 TEXAS MEDICAL SCREENING 144 144 255d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 408d
13 Conviva Care Solutions (Humana) 99 99 258d
14 Modern Animal Hospital 63 63 257d
15 HCA Urgent Care 62 62 271d