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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
317d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 274d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 275d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 262d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 253d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 247d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 250d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01319108 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319109 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319110 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319111 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319112 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319113 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319114 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319115 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319116 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319117 100 261d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319118 100 261d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319119 100 261d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319120 100 261d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319121 100 261d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319122 100 261d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319123 100 261d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319124 100 261d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319125 100 261d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319126 100 261d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319127 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319128 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319129 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319130 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319131 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319132 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319133 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319134 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319135 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319136 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319137 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319138 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319139 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319140 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319141 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319142 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319143 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319144 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319145 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319146 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319147 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319148 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319149 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319150 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319151 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319152 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319153 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319154 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319155 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319156 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319157 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 415d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 264d
5 CVS 515 515 310d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 261d
8 MIDMARK 187 187 252d
9 AGILENT TECHNOLOGIES (ASP) 173 173 265d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 256d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 259d
14 Modern Animal Hospital 63 63 257d
15 HCA Urgent Care 62 62 272d