Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
249d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 206d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 207d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 194d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 185d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 179d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01318612 100 254d — 255d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection — PSM —
WO-01318616 100 247d — 255d Needs Action Coordinators Assigned Infusion for Health Inspection — PSM —
WO-01318617 100 247d — 255d Needs Action Coordinators Assigned Infusion for Health Inspection — PSM —
WO-01318618 100 192d — 255d Needs Action Coordinators Scheduled First Choice Health Centers, Inc. Inspection — PSM —
WO-01318622 100 242d — 255d Needs Action Coordinators Scheduled Atrius Health Calibration — PSM —
WO-01318623 100 198d — 255d Needs Action Coordinators Scheduled Infusion for Health Inspection — PSM —
WO-01318624 100 247d — 255d Needs Action Coordinators Assigned Infusion for Health Inspection — PSM —
WO-01318625 100 192d — 255d Needs Action Field Work Tech Off Site Marathon Health, LLC Inspection — PSM —
WO-01318633 100 249d — 255d Needs Action Coordinators Assigned Infusion for Health Inspection — PSM —
WO-01318634 100 247d — 255d Needs Action Coordinators Assigned Infusion for Health Inspection — PSM —
WO-01318636 100 254d — 255d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection — PSM —
WO-01318640 100 194d — 255d Needs Action Billing WO Correction Needed Caldwell County ESD #5 Repair — P7 —
WO-01318855 100 225d — 254d Needs Action Materials Awaiting Parts - Customer MOPEC Repair — P7 —
WO-01318862 100 193d — 254d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01318864 100 194d — 254d Needs Action Coordinators Scheduled TEXAS HEALTH & HUMAN SERVICES COMMISSION Repair — P3 —
WO-01318865 100 194d — 254d Needs Action Coordinators Scheduled TEXAS HEALTH & HUMAN SERVICES COMMISSION Repair — P3 —
WO-01318866 100 194d — 254d Needs Action Coordinators Scheduled TEXAS HEALTH & HUMAN SERVICES COMMISSION Repair — P3 —
WO-01318869 100 245d — 254d Needs Action Billing Billing Review GE HEALTHCARE Preventive Maintenance — PSM —
WO-01318870 100 245d — 254d Needs Action Billing Billing Review GE HEALTHCARE Preventive Maintenance — PSM —
WO-01318872 100 245d — 254d Needs Action Billing Billing Review GE HEALTHCARE Preventive Maintenance — PSM —
WO-01318873 100 245d — 254d Needs Action Billing Billing Review GE HEALTHCARE Preventive Maintenance — PSM —
WO-01318874 100 245d — 254d Needs Action Billing Billing Review GE HEALTHCARE Preventive Maintenance — PSM —
WO-01318875 100 245d — 254d Needs Action Billing Billing Review GE HEALTHCARE Preventive Maintenance — PSM —
WO-01318876 100 242d — 254d Needs Action Coordinators Reschedule GE HEALTHCARE Preventive Maintenance — PSM —
WO-01318880 100 242d — 254d Needs Action Coordinators Reschedule GE HEALTHCARE Preventive Maintenance — PSM —
WO-01318881 100 245d — 254d Needs Action Billing Billing Review GE HEALTHCARE Preventive Maintenance — PSM —
WO-01318882 100 245d — 254d Needs Action Billing Billing Review GE HEALTHCARE Preventive Maintenance — PSM —
WO-01318883 100 242d — 254d Needs Action Coordinators Reschedule GE HEALTHCARE Preventive Maintenance — PSM —
WO-01318884 100 242d — 254d Needs Action Coordinators Reschedule GE HEALTHCARE Preventive Maintenance — PSM —
WO-01318885 100 245d — 254d Needs Action Billing Billing Review GE HEALTHCARE Preventive Maintenance — PSM —
WO-01318886 100 245d — 254d Needs Action Billing Billing Review GE HEALTHCARE Preventive Maintenance — PSM —
WO-01318888 100 245d — 254d Needs Action Billing Billing Review GE HEALTHCARE Preventive Maintenance — PSM —
WO-01318890 100 245d — 254d Needs Action Billing Billing Review GE HEALTHCARE Preventive Maintenance — PSM —
WO-01318891 100 245d — 254d Needs Action Billing Billing Review GE HEALTHCARE Preventive Maintenance — PSM —
WO-01319092 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319093 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319094 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319095 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319096 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319097 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319098 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319099 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319100 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319101 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319102 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319103 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319104 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319105 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319106 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319107 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 347d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 196d
5 CVS 515 515 242d
6 GE HEALTHCARE 489 489 214d
7 Oak Street Health 243 243 193d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 197d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 188d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 189d
15 HCA Urgent Care 62 62 204d