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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
249d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 206d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 207d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 194d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 185d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01319208 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319209 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319210 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319211 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319212 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319213 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319214 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319215 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319216 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319217 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319218 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319219 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319220 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319221 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319222 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319223 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319224 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319225 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319226 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319227 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319228 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319229 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319230 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319231 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319232 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319233 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319234 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319235 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319236 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319237 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319238 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319239 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319240 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319241 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319242 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319243 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319244 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319245 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319246 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319247 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319248 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319249 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319250 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319251 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319252 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319253 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319254 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319255 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319256 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319257 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 347d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 196d
5 CVS 515 515 242d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 193d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 188d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 189d
15 HCA Urgent Care 62 62 204d