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Travel & Margin Analysis

Quantify excess travel cost and identify optimization opportunities across your field service operation

Tech Placement Detail →
WOs Analyzed
2,300
Total Travel Cost
$268,638
400,952 miles
Avoidable Cost
$215,250
321,269 excess miles
Optimal Cost
$53,402
If closest tech always used
Avg Excess / WO
139.7 mi
$93.58 per WO
Median Excess
6.8 mi
Outlier Rate (>50mi)
31.2%
718 WOs

Actual Travel Expenses

From 195 WOs with expense data
Total Expenses
$86,006
Labor - Travel
$48,979
Mileage
$1,429
Lodging
$12,399
Airfare
$6,427
Car Rental
$4,586
Per Diem
$4,000
Meals
$458
Other
$7,727
Cost Overview Actual Expenses Cost Breakdowns Coordinator Analysis Tech Utilization Quick Wins Coverage Gaps Low Hanging Fruit

🎯 Low Hanging Fruit — Biggest Drivers of Excess Travel Cost

Ranked by total avoidable cost across five dimensions. Focus on the top items in each category for the highest ROI improvements.

By Vertical

Which service verticals generate the most excess travel? Clinical Education stands out with very high per-WO excess.

# Vertical WOs Avoidable Cost Impact Avg Excess Outliers Flew Actual Expense Techs
1 FCO 583 $80,967
37.8%		 207.3 mi 234 ✈ 2 $34,906 40
2 Bed Services 488 $61,810
28.9%		 189.0 mi 159 ✈ 1 $6,663 21
3 Project 305 $30,864
14.4%		 151.0 mi 129 — $943 6
4 Lab/Power 212 $21,630
10.1%		 152.3 mi 81 ✈ 1 $2,732 16
5 Healthcare Provider 321 $9,071
4.2%		 42.2 mi 60 ✈ 3 $31,419 65
6 Kiosk 273 $6,969
3.3%		 38.1 mi 32 — $2,418 35
7 EMS 97 $1,331
0.6%		 20.5 mi 14 — $6,172 22
8 Training/Other 10 $929
0.4%		 138.6 mi 2 — — 8
9 Animal Health 9 $645
0.3%		 106.9 mi 5 — $754 8

By State

States with the highest total avoidable travel cost.

# State WOs Avoidable Cost Impact Avg Excess Flew
1 VA 349 $56,665
242.3 mi ✈ 1
2 TX 153 $53,672
523.6 mi —
3 FL 408 $39,033
142.8 mi ✈ 1
4 NM 71 $16,974
356.8 mi —
5 SC 61 $4,945
121.0 mi —
6 KS 22 $4,469
303.2 mi ✈ 1
7 MA 140 $3,620
38.6 mi —
8 NY 113 $3,162
41.8 mi ✈ 1
9 CA 67 $2,693
60.0 mi ✈ 1
10 PA 125 $2,598
31.0 mi —
11 IN 41 $2,485
90.5 mi ✈ 1
12 MI 41 $2,194
79.8 mi —
13 WI 3 $2,165
1,077.3 mi —
14 OH 114 $2,149
28.1 mi —
15 IL 9 $2,127
352.7 mi —
16 OK 9 $1,646
272.9 mi —
17 TN 52 $1,639
47.1 mi —
18 CO 5 $1,554
463.8 mi —
19 AL 20 $1,506
112.4 mi —
20 MD 47 $1,402
44.5 mi —

By City

Top cities by total avoidable cost. These are your biggest geographic hotspots.

# City State WOs Avoidable Cost Impact Avg Excess Flew
1 Midlothian VA 30 $29,707
1,478.0 mi —
2 Albuquerque NM 71 $16,974
356.8 mi —
3 DALLAS TX 21 $15,556
1,105.6 mi —
4 Orlando FL 183 $14,890
121.4 mi —
5 AUSTIN TX 16 $14,589
1,360.9 mi —
6 Altamonte Springs FL 86 $12,023
208.7 mi —
7 LUBBOCK TX 17 $11,453
1,005.6 mi —
8 Richmond VA 112 $9,385
125.1 mi —
9 ROUND ROCK TX 5 $4,516
1,348.0 mi —
10 Wytheville VA 8 $3,109
580.1 mi —
11 Galax VA 7 $2,845
606.7 mi —
12 NAPLES FL 5 $2,768
826.1 mi —
13 Charleston SC 35 $2,687
114.6 mi —
14 Portsmouth VA 15 $2,614
260.1 mi —
15 Wauwatosa WI 3 $2,165
1,077.3 mi —
16 Apopka FL 21 $2,076
147.5 mi —
17 IRVING TX 3 $2,041
1,015.5 mi —
18 WORCESTER MA 4 $2,030
757.6 mi —
19 PLANO TX 3 $1,866
928.4 mi —
20 LAWRENCE KS 3 $1,664
827.5 mi —
21 Petersburg VA 40 $1,612
60.1 mi ✈ 1
22 Winter Park FL 10 $1,480
220.9 mi —
23 Merchanicsville VA 53 $1,460
41.1 mi —
24 AUBURN NY 7 $1,445
308.2 mi —
25 Newport News VA 14 $1,368
145.9 mi —

By Coordinator

Coordinators whose dispatching decisions result in the most excess travel. High avg excess suggests systematic over-dispatching; high WO count with moderate excess suggests volume-driven impact.

# Coordinator WOs Avoidable Cost Impact Avg Excess Outliers Flew Actual Expense Techs Used
1 Laura Hill 261 $54,559
312.0 mi 99 — $2,448 24
2 Ashley Luman 254 $21,942
128.9 mi 96 — $52 7
3 Kaitlyn Kelch 144 $21,605
223.9 mi 86 — $6,927 15
4 Megan Klose 41 $14,818
539.4 mi 25 — — 6
5 Rebecca Arnold 29 $8,934
459.8 mi 16 — $205 8
6 Melissa Owens 173 $8,359
72.1 mi 53 ✈ 1 $10,684 18
7 Fady Messak 18 $6,949
576.2 mi 15 — $14 4
8 Abby Jinerson 166 $6,815
61.3 mi 53 ✈ 1 $8,140 25
9 Mandy Newman 38 $5,650
221.9 mi 22 ✈ 1 $4,387 12
10 Michael Burris 64 $4,973
116.0 mi 10 ✈ 1 $6,098 11
11 Angela Roosa 41 $3,613
131.5 mi 25 — $481 6
12 Kim Pearson 80 $3,404
63.5 mi 3 — — 3
13 Jennifer Johnson 8 $3,359
626.6 mi 8 — — 3
14 Charles Ramen 210 $1,968
14.0 mi 18 ✈ 1 $3,941 13
15 Rhea Berry 64 $1,934
45.1 mi 8 — — 12
16 Kourtney Smith 134 $1,746
19.5 mi 14 — $5,198 16
17 Scott Berry 5 $1,434
428.2 mi 5 — — 1
18 Tami Dawe 21 $728
51.8 mi 1 — — 1
19 Stephanie Ramen 5 $600
179.0 mi 2 — — 4
20 Rich Fosbury 10 $586
87.5 mi 9 — $688 4

By Technician — Repeat Offenders

Techs who consistently travel far beyond the closest available option. High states-served count may indicate a roaming/national tech; high avg excess with few states suggests a misplaced home base.

# Technician WOs Avoidable Cost Impact Avg Actual Dist Avg Excess Outliers Flew States Actual Expense
1 Fernando Lemos 25 $27,073
1,624 mi 1,616.3 mi 22 — 2 $100
2 Konstantin Barskiy 43 $26,771
946 mi 929.2 mi 43 — 1 $615
3 Philmon Mehari 33 $20,252
1,015 mi 916.0 mi 25 — 6 $1,691
4 Ben Heinz 72 $16,974
357 mi 351.9 mi 71 — 2 —
5 Eric Mancerella 32 $14,970
856 mi 698.2 mi 22 — 2 —
6 Davon Cox 20 $14,447
1,115 mi 1,078.1 mi 18 — 3 —
7 Side Kick Technician 43 $10,902
386 mi 378.4 mi 43 — 1 $1,840
8 Fady Messak 43 $8,951
396 mi 310.7 mi 34 ✈ 1 15 $3,256
9 Christopher Carroll 23 $7,144
515 mi 463.6 mi 17 ✈ 1 3 $5,052
10 Yves Dessin 17 $5,658
510 mi 496.7 mi 17 ✈ 1 2 $3,475
11 Raymond Ebanks 53 $5,542
166 mi 156.1 mi 50 — 1 $251
12 Bennet O Dartey 22 $3,254
436 mi 220.7 mi 22 ✈ 1 3 $7,293
13 Jared Heisler 12 $3,176
459 mi 395.0 mi 10 — 3 —
14 Fady Khouzam 12 $3,051
422 mi 379.4 mi 8 — 6 $1,407
15 Kevin Cogdill 19 $2,768
232 mi 217.5 mi 19 — 1 —
16 Rozier Cole 16 $2,462
283 mi 229.7 mi 14 — 3 $230
17 Andrew Przybyla 6 $2,321
616 mi 577.3 mi 3 — 3 —
18 Luis Iser 14 $1,654
188 mi 176.3 mi 11 — 1 $25
19 Horace Barnes 34 $1,532
73 mi 67.2 mi 34 — 1 —
20 Kenneth Lancara 33 $1,460
99 mi 66.0 mi 5 — 5 —