8/10/2024 Sramen - clearing tech info from WO and putting back into on hold status.
3/25/24 RCook- Emailed CBakkemo a list of WO's for this site that are in reschedule status. Site requested that Ronnie take care of urgent units and come back for the rest another time. Spoke with CBakkemo on 3/25/24 regarding this issue. Need confirmation from customer if they will be paying travel for a 2nd trip. Placed WO's on hold. See logged email on WO-01138632
3/23/24 RS Reschedule per customer request 3/13/24 RCook- Spoke with POC, scheduled for the week of 3/18/24 at 9AM. See WO-01138630 3/13/24 RCook- LM with POC to schedule. See WO-01138630
⚠️Problem Description
Please assign to Ronnie Salone
Please prioritize Tim Quirk owned devices first
📄Description
Mettler-Toledo Balance Precision Range from 600g ± 0.01g Analytical Balance All Models
SNOTE
weight set 4000013087 0.5 to 100g
Mar 5, 2024
PDF
LSFSF004.A Balances and Scales Calibration Data Form
Mar 5, 2024
PDF
Laboratory Service Report_balance PM
Mar 5, 2024
Timeline
📞
Case Linked Feb 28, 3:18 PM
Case Number:00374221
Subject:Avantor Chevron WO request
Status:Closed
📋
Work Order Created Feb 29, 9:36 AM
Work Order:WO-01138666
Type:PM/CAL
Priority:PC
⏳4.0 business days
📅
Status: Ready for Scheduling by Alan AdamsMar 5, 2:51 PM
From:L2 Screening
To:Ready for Scheduling
Duration in Previous:5d 5h
👷
▶
2
Technician Assigned Mar 6, 9:37 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:18h 46m
👷
Technician Assigned by Rhea BerryMar 6, 10:36 AM
Technician:Ronnie Salone
⚠️5.0 business days
📅
Status: Ready for Scheduling by Alan AdamsMar 12, 4:23 PM
From:Assigned
To:Ready for Scheduling
Duration in Previous:6d 5h
📋
▶
2
Status: Unknown Mar 13, 9:13 AM
Status: Unknown → Status: Assigned
👷
Status: Assigned by Rhea Berry
From:N/A
To:Assigned
Duration in Previous:1m
📅
▶
2
Dispatch Scheduled Mar 13, 9:44 AM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Rhea Berry
From:Assigned
To:Scheduled
Duration in Previous:29m
⚠️8.0 business days
🔄
Status: Reschedule by Ronnie SaloneMar 23, 6:08 PM
From:Scheduled
To:Reschedule
Duration in Previous:10d 8h
⏳1.0 business days
⏸️
Status: On Hold by Rhea BerryMar 25, 4:01 PM
From:Reschedule
To:On Hold
Duration in Previous:1d 21h
Bottlenecks
L2 Screening
Duration: 4.0 business days (threshold: 1.0 business days)
Exceeded by 3.0 business days
Ready for Scheduling
Duration: 1.5 business days (threshold: 1.0 business days)
Exceeded by 4.1 business hours
Assigned
Duration: 5.0 business days (threshold: 4.0 business hours)
Exceeded by 4.5 business days
Ready for Scheduling
Duration: 1.5 business days (threshold: 1.0 business days)
Exceeded by 3.6 business hours
Scheduled
Duration: 8.0 business days (threshold: 2.0 business days)