Work Order 360 View

                        3/13/24 RCook- Spoke with POC, scheduled for the week of 3/18/24 at 9AM. See WO-01138630

3/13/24 RCook- LM with POC to schedule. See WO-01138630

🔧 Work Performed

                        3/22/24

Traveled to site

Found unit in Lab WP217

Completed PM/Cal

Completed paperwork

Closed WO

🔍 Technician Findings

                        unit is in need of PM/Cal                    

⚠️ Problem Description

                        Please assign to Ronnie Salone
Please prioritize Tim Quirk owned devices first                    

📄 Description

                        Mettler-Toledo Balance  Precision  Range from 600g  ± 0.01g  Analytical Balance  All Models                    

Timeline

📞

Case Linked Feb 28, 3:18 PM

Case Number: 00374221

Subject: Avantor Chevron WO request

Status: Closed

📋

Work Order Created Feb 29, 10:02 AM

Work Order: WO-01138712

Type: PM/CAL

Priority: PC

⏳ 4.0 business days

📅

Status: Ready for Scheduling by Alan Adams Mar 5, 1:53 PM

From: L2 Screening

To: Ready for Scheduling

Duration in Previous: 5d 3h

👷

▶

2 Technician Assigned Mar 6, 9:43 AM

Technician Assigned → Status: Assigned

👷

Status: Assigned by Kourtney Smith

From: Ready for Scheduling

To: Assigned

Duration in Previous: 19h 49m

👷

Technician Assigned by Rhea Berry Mar 6, 10:36 AM

Technician: Ronnie Salone

⚠️ 5.0 business days

📅

Status: Ready for Scheduling by Alan Adams Mar 12, 4:15 PM

From: Assigned

To: Ready for Scheduling

Duration in Previous: 6d 5h

📋

▶

2 Status: Unknown Mar 13, 9:13 AM

Status: Unknown → Status: Assigned

👷

Status: Assigned by Rhea Berry

From: N/A

To: Assigned

Duration in Previous: 1m

📅

▶

2 Dispatch Scheduled Mar 13, 9:44 AM

Dispatch Scheduled → Status: Scheduled

🗓️

Status: Scheduled by Rhea Berry

From: Assigned

To: Scheduled

Duration in Previous: 29m

⚠️ 8.0 business days

🔧

Status: Tech On Site by Ronnie Salone Mar 22, 10:14 AM

From: Scheduled

To: Tech On Site

Duration in Previous: 9d 0h

⏱️

▶

2 2x Labor Added Mar 22, 11:20 AM

2x Labor Added → Status: Completed

✔️

Status: Completed by Ronnie Salone

From: Tech On Site, Completed

To: Completed, Closed

Duration in Previous: 1h 7m, 0m

👀

Status: L2 Review by Alan Adams Mar 22, 12:44 PM

From: Closed

To: L2 Review

Duration in Previous: 1h 22m

⏳ 2.0 business days

🏁

Status: Closed by Alan Adams Mar 25, 10:13 AM

From: L2 Review

To: Closed

Duration in Previous: 2d 21h

🚨 20.0 business days

📄

Status: Ready to Bill by Chris Bakkemo Apr 19, 4:18 PM

From: Closed

To: Ready to Bill

Duration in Previous: 25d 6h

⏳ 1.0 business days

📨

▶

2 Status: Invoice Pending Apr 21, 10:10 PM

Status: Invoice Pending → Status: Invoiced

💰

Status: Invoiced by Hannah Shaw

From: Invoice Pending

To: Invoiced

Duration in Previous: 1m

🚨 185.0 business days

🧾

Invoice Created Jan 4, 2:42 PM

Invoice Number: SM-176348

Bottlenecks

L2 Screening

Duration: 4.0 business days (threshold: 1.0 business days)

Exceeded by 3.0 business days

Ready for Scheduling

Duration: 1.6 business days (threshold: 1.0 business days)

Exceeded by 5.1 business hours

Assigned

Duration: 5.0 business days (threshold: 4.0 business hours)

Exceeded by 4.5 business days

Ready for Scheduling

Duration: 1.5 business days (threshold: 1.0 business days)

Exceeded by 3.7 business hours

Scheduled

Duration: 8.0 business days (threshold: 2.0 business days)

Exceeded by 6.0 business days

Closed

Duration: 20.0 business days (threshold: 1.0 business days)

Exceeded by 19.0 business days

🔗 Related Artifacts

📞

Case 00374221

Closed

ℹ️ Work Order Details

Status

Invoiced

Priority

Type

PM/CAL

Branch

N/A

Technician

Ronnie Salone

Scheduled

Mar 18, 10:00 AM

Created

Feb 29, 10:02 AM

Invoice #

SM-176348

Work Details (2)

Name	Type	Status	Qty	Amount	Date
WL-02196687	Labor	Open	1.25	$0.00	Mar 22, 11:20 AM
WL-02196688	Labor	Open	0.25	$0.00	Mar 22, 11:20 AM