Work Order 360 View

12/24/2025 DMalloy - Moving from Paul to Eric to be onsite on Monday 12/29/2025 with Fanfan.  

12/23/2025 DMalloy - DispatchIng to FSE Eric to be onsite with FSE Paul on next week for the Installation of the Cleveland clinic devices.  

🔧 Work Performed

                        Install Panda bed, all required tests passed. Unit ready for customer use.                    

🔍 Technician Findings

nr

⚠️ Problem Description

                        "EMSAR FSE to Install primary unit(s) and any accessories included in the shipment notification* for the following serial number(s): PBW25509736SA

Scale serial number(s): N/A

*See Shipment Notification with IPs and accessories attached to the EMSAR WO."                    

📄 Description

                        GE Healthcare Giraffe & Panda Warmer Family (Panda IRes (Bedded), Panda Freestanding (Non-Bedded), Panda Wall Mount (Non-Bedded).                    

📞 Call Description

                        GE MIC INSTALLATION - 1 PANDA WARMERS                    

Timeline

📞

Case Linked Dec 22, 4:16 PM

Case Number: 00553649

Subject: need due date

Status: Closed

📋

Work Order Created Dec 23, 11:39 AM

Work Order: WO-01327781

Type: Installation

Priority: PC

👷

▶

3 Technician Assigned Dec 23, 1:35 PM

Technician Assigned → Dispatch Scheduled → Status: Scheduled

📅

Dispatch Scheduled by Deon Malloy

Scheduled For: 2025-12-29T05:00:00.000+0000, 2025-12-29T00:00:00.000+0000, 2025-12-29T13:00:00.000+0000

🗓️

Status: Scheduled by Deon Malloy

From: Entered

To: Scheduled

Duration in Previous: 1h 56m

⏳ 2.0 business days

🆕

▶

2 Status: Entered Dec 24, 3:41 PM

Status: Entered → Status: Ready for Scheduling

📅

Status: Ready for Scheduling by Deon Malloy

From: Entered

To: Ready for Scheduling

Duration in Previous: 2m

⚠️ 5.0 business days

👷

▶

3 Technician Assigned Dec 30, 9:07 AM

Technician Assigned → Dispatch Scheduled → Status: Scheduled

📅

Dispatch Scheduled by Deon Malloy

Scheduled For: 2025-12-30T05:00:00.000+0000, 2025-12-30T00:00:00.000+0000, 2025-12-30T13:00:00.000+0000

🗓️

Status: Scheduled by Deon Malloy

From: Ready for Scheduling

To: Scheduled

Duration in Previous: 5d 17h

🆕

▶

4 Status: Entered Dec 30, 10:27 AM

Status: Entered → Status: Scheduled → Technician Assigned → Dispatch Scheduled

🗓️

Status: Scheduled by Deon Malloy

From: Entered

To: Scheduled

Duration in Previous: 1m

👷

Technician Assigned by Deon Malloy

Technician: Paul Mccormish

📅

Dispatch Scheduled by Deon Malloy

Scheduled For: 2025-12-30T05:00:00.000+0000, 2025-12-30T00:00:00.000+0000, 2025-12-30T13:00:00.000+0000

⏱️

3x Labor Added Dec 30, 7:15 PM

Type: Labor, Travel

Status: Open

Qty: 1.5, 2.5, 85

✔️

Status: Completed by Paul Mccormish Dec 30, 7:37 PM

From: Scheduled, Completed

To: Completed, Closed

Duration in Previous: 9h 8m, 0m

⏱️

▶

2 Labor Added Dec 31, 10:07 AM

Labor Added → Status: L2 Screening

🔍

Status: L2 Screening by Timothy Amburgey

From: Closed

To: L2 Screening

Duration in Previous: 14h 29m

⏳ 4.0 business days

⚠️

Status: Incomplete by Sean Currie Jan 5, 4:45 PM

From: L2 Screening

To: Incomplete

Duration in Previous: 5d 6h

⏳ 3.9 business days

✔️

Status: Completed by Paul Mccormish Jan 8, 6:58 PM

From: Incomplete, Completed

To: Completed, Closed

Duration in Previous: 3d 2h, 0m

👀

Status: L2 Review by Sean Currie Jan 9, 9:22 AM

From: Closed

To: L2 Review

Duration in Previous: 14h 24m

🚨 17.0 business days

📄

Status: Ready to Bill by Timothy Amburgey Feb 2, 2:06 PM

From: L2 Review

To: Ready to Bill

Duration in Previous: 24d 4h

⏳ 3.0 business days

📨

▶

2 Status: Invoice Pending Feb 4, 5:00 PM

Status: Invoice Pending → Invoice Created

🧾

Invoice Created

Invoice Number: SM-253000

Bottlenecks

Ready for Scheduling

Duration: 4.4 business days (threshold: 1.0 business days)

Exceeded by 3.4 business days

L2 Screening

Duration: 4.0 business days (threshold: 1.0 business days)

Exceeded by 3.0 business days

Closed

Duration: 1.0 business days (threshold: 1.0 business days)

Exceeded by 0.0 business hours

Ready to Bill

Duration: 2.6 business days (threshold: 1.0 business days)

Exceeded by 1.6 business days

🔗 Related Artifacts

📞

Case 00553649

Closed

ℹ️ Work Order Details

Status

Invoiced

Priority

Type

Installation

Branch

N/A

Technician

Paul Mccormish

Scheduled

Dec 30, 8:00 AM

Created

Dec 23, 11:39 AM

Invoice #

SM-253000

Work Details (4)

Name	Type	Status	Qty	Amount	Date
WL-03050349	Labor	Open	1.5	$250.00	Dec 30, 7:15 PM
WL-03050350	Labor	Open	2.5	$180.00	Dec 30, 7:15 PM
WL-03050351	Travel	Open	85	$0.00	Dec 30, 7:15 PM
WL-03051375	Labor	Open	0.016666666666667	$38.00	Dec 31, 10:07 AM