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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
247d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 205d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 205d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 193d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 184d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 178d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 180d
Technician / Field Supervisor
Filtered to Dispatch (Dispatch / L2) — Show all teams

Attention Queue

Showing 2,762 of 12,104 open WOs · team: Dispatch
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01319282 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319283 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319284 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319285 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319286 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319287 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319288 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319289 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319290 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319291 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319292 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319293 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319294 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319295 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319296 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319297 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319298 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319299 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319300 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319301 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319302 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319303 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319304 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319305 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319306 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319307 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319308 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319309 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319310 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319311 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319312 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319313 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319314 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319315 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319316 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319317 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319318 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319319 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319320 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319321 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319322 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319323 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319324 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319325 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319326 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319327 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319328 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319329 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319330 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319331 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 345d
2 GE Healthcare FMI 2,737 2,737 195d
3 HIGI LLC 1,207 1,207 215d
4 GCX Medical 825 825 195d
5 CVS 515 515 241d
6 GE HEALTHCARE 489 489 213d
7 Oak Street Health 243 243 192d
8 MIDMARK 187 187 182d
9 AGILENT TECHNOLOGIES (ASP) 173 173 196d
10 AGILENT TECHNOLOGIES (VPD) 153 153 209d
11 TEXAS MEDICAL SCREENING 144 144 187d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 339d
13 Conviva Care Solutions (Humana) 99 99 189d
14 Modern Animal Hospital 63 63 188d
15 HCA Urgent Care 62 62 202d