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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
249d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 207d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor
Filtered to Dispatch (Dispatch / L2) — Show all teams

Attention Queue

Showing 2,762 of 12,104 open WOs · team: Dispatch
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01318951 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318952 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318953 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318954 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318955 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318956 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318957 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318958 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318959 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318960 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318961 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318962 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318963 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318964 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318965 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318966 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318967 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318968 100 193d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318969 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318970 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318971 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318972 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318973 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318974 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318975 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318976 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318977 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318978 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318979 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318980 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318981 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318982 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318983 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318984 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318985 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318986 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318987 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318988 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318989 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318990 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318991 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318992 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318993 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318994 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318995 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318996 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318997 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318998 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318999 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319000 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 347d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d