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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
317d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 274d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 275d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 254d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 250d
Technician / Field Supervisor
Filtered to Dispatch (Dispatch / L2) — Show all teams

Attention Queue

Showing 2,762 of 12,104 open WOs · team: Dispatch
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01319051 100 261d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319052 100 261d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319053 100 261d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319054 100 261d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319055 100 266d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319056 100 266d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319057 100 266d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319058 100 266d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319059 100 266d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319060 100 266d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319061 100 266d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319062 100 266d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319063 100 266d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319064 100 266d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319065 100 261d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319066 100 261d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319067 100 261d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319068 100 261d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319069 100 261d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319070 100 261d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319071 100 261d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319072 100 261d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319073 100 261d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319074 100 261d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319075 100 261d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319076 100 261d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319077 100 261d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319078 100 261d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319079 100 261d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319080 100 261d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319081 100 261d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319082 100 261d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319083 100 261d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319084 100 261d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319085 100 261d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319086 100 261d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319087 100 261d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319088 100 261d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319089 100 261d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319090 100 261d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319091 100 266d 54d 322d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01325103 100 248d — 316d Needs Action Dispatch L2 Review Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Healthcare Provider PC Yes
WO-01326950 100 274d 46d 310d Needs Action Dispatch L2 Screening MIDMARK Installation Healthcare Provider PC —
WO-01327098 100 289d 45d 309d Needs Action Dispatch Logistics HIGI LLC Removal Kiosk PC —
WO-01327101 100 289d 45d 309d Needs Action Dispatch Logistics HIGI LLC Removal Kiosk PC Parts Wrong —
WO-01327387 100 281d 44d 308d Needs Action Dispatch L2 Screening AVANTOR SERVICES (FORMERLY VWR CATALYST) Installation Lab/Power P7 —
WO-01327388 100 281d — 308d Needs Action Dispatch L2 Screening AVANTOR SERVICES (FORMERLY VWR CATALYST) IOQ Lab/Power P7 —
WO-01327790 100 266d 0d 304d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01327793 100 266d 0d 304d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01327808 100 266d 0d 304d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 415d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 252d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 256d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 259d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 272d