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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
249d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 207d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor
Filtered to Dispatch (Dispatch / L2) — Show all teams

Attention Queue

Showing 2,762 of 12,104 open WOs · team: Dispatch
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01319001 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319002 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319003 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319004 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319005 100 193d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319006 100 193d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319007 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319008 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319009 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319010 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319011 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319012 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319013 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319014 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319015 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319016 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319017 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319018 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319019 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319020 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319021 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319022 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319023 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319024 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319025 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319026 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319027 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319028 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319029 100 193d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319030 100 193d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319031 100 193d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319032 100 193d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319033 100 193d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319034 100 193d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319035 100 193d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319036 100 193d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319037 100 193d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319038 100 193d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319039 100 193d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319040 100 193d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319041 100 193d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319042 100 193d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319043 100 193d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319044 100 193d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319045 100 193d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319046 100 193d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319047 100 193d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319048 100 193d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319049 100 193d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319050 100 193d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 347d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d