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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
249d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 207d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor
Filtered to Dispatch (Dispatch / L2) — Show all teams

Attention Queue

Showing 2,762 of 12,104 open WOs · team: Dispatch
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01318900 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318901 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318903 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318904 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318905 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318906 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318907 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318908 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318909 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318910 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318911 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318912 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318913 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318914 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318915 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318916 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318917 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318918 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318919 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318920 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318921 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318922 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318923 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318924 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318925 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318926 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318927 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318928 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318929 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318930 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318931 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318932 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318933 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318934 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318935 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318936 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318937 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318938 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318939 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318940 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318941 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318942 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318943 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318944 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318945 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318946 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318947 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318948 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318949 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318950 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 347d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d