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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
249d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 206d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 207d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor
Filtered to Dispatch (Dispatch / L2) — Show all teams

Attention Queue

Showing 2,762 of 12,104 open WOs · team: Dispatch
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01343166 100 195d — 195d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01343167 100 195d — 195d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01343168 100 195d — 195d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01343169 100 195d — 195d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01343170 100 195d — 195d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01343171 100 195d — 195d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01343172 100 195d — 195d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01343173 100 195d — 195d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01343174 100 195d — 195d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01343175 100 195d — 195d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01343176 100 195d — 195d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01343177 100 195d — 195d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01343178 100 195d — 195d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01343179 100 195d — 195d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01343180 100 195d — 195d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01343181 100 195d — 195d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01343182 100 195d — 195d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01343183 100 195d — 195d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01343184 100 195d — 195d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01343185 100 195d — 195d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01343186 100 195d — 195d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01343187 100 195d — 195d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01343188 100 195d — 195d Needs Action Dispatch Entered GE Healthcare FMI FCO — PC —
WO-01270498 100 437d 205d 468d Needs Action Dispatch Logistics HIGI LLC Removal Kiosk PC —
WO-01277786 100 419d 182d 437d Needs Action Dispatch Logistics HIGI LLC Removal Kiosk PC —
WO-01351572 100 183d 1d 184d Needs Action Dispatch L2 Screening Centurion of Georgia Repair Healthcare Provider P3 —
WO-01305783 100 187d 107d 327d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01307535 100 187d 100d 318d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01307545 100 187d 100d 318d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01307550 100 187d 100d 318d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01308237 100 179d 1d 312d Needs Action Dispatch Entered PRESBYTERIAN HOME Repair Healthcare Provider P5 Yes
WO-01308313 100 310d 96d 312d Needs Action Dispatch Logistics HIGI LLC Removal Kiosk PC Parts Wrong —
WO-01309132 100 187d 93d 307d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01309935 100 221d 90d 304d Needs Action Dispatch Logistics HIGI LLC Removal Kiosk PC —
WO-01310834 100 221d 86d 298d Needs Action Dispatch Logistics HIGI LLC Removal Kiosk P4 Parts Wrong —
WO-01315120 100 198d 0d 276d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01316168 100 187d 66d 270d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC Vendor —
WO-01316172 100 187d 66d 270d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC Vendor —
WO-01316173 100 187d 66d 270d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC Vendor —
WO-01316196 100 187d 66d 270d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01316197 100 187d 63d 270d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01316199 100 187d 63d 270d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01316299 100 221d 66d 270d Needs Action Dispatch Logistics HIGI LLC Removal Kiosk PC Parts Wrong —
WO-01317001 100 194d 0d 264d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01317221 100 187d 62d 263d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC Vendor —
WO-01317222 100 187d 62d 263d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC Vendor —
WO-01317223 100 187d 62d 263d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC Vendor —
WO-01318705 100 192d 0d 255d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01318897 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318898 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 347d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 188d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d