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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
317d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 274d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 275d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 254d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 250d
Technician / Field Supervisor
Filtered to Dispatch (Dispatch / L2) — Show all teams

Attention Queue

Showing 2,762 of 12,104 open WOs · team: Dispatch
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01327809 100 304d 42d 304d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01327810 100 290d 42d 304d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01327814 100 304d 42d 304d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01327815 100 304d 42d 304d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01327832 100 290d 42d 304d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01327834 100 304d 42d 304d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01327841 100 266d 0d 304d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01327843 100 304d 42d 304d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01327844 100 266d 0d 304d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01327851 100 288d 42d 304d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01327858 100 266d 0d 304d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01327979 100 248d 41d 303d Needs Action Dispatch L2 Screening MIDMARK Installation Healthcare Provider PC —
WO-01328068 100 274d 41d 303d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01328069 100 266d 0d 303d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01328073 100 266d 0d 302d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01328078 100 266d 0d 302d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01328079 100 266d 0d 302d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01328084 100 248d 0d 302d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01328085 100 260d 0d 302d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01328090 100 292d 0d 302d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01328360 100 292d 0d 297d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01328410 100 252d — 297d Needs Action Dispatch L2 Review Modern Animal Hospital Virtual Tech - Drop Shipment Animal Health PC Yes
WO-01328595 100 255d 36d 296d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01328720 100 266d 0d 294d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01328721 100 266d 0d 294d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01328724 100 266d 0d 294d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01328725 100 266d 0d 294d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01328729 100 266d 0d 294d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01328733 100 266d 0d 294d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01328735 100 266d 0d 294d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01328737 100 266d 0d 294d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01329576 100 274d 32d 290d Needs Action Dispatch L2 Screening MIDMARK Installation Healthcare Provider PC —
WO-01329591 100 247d — 290d Needs Action Dispatch L2 Review Oak Street Health Virtual Tech - Drop Shipment Healthcare Provider PC Yes
WO-01334599 100 267d 27d 288d Needs Action Dispatch Production HIGI LLC Installation Kiosk PC Yes
WO-01337213 100 266d 0d 284d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01337614 100 266d 0d 283d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01337619 100 266d 0d 283d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01337708 100 248d 2d 282d Needs Action Dispatch Entered Stony Brook Medicine Repair Healthcare Provider P3 Vendor Yes
WO-01339288 100 247d 0d 274d Needs Action Dispatch Entered HIGI LLC Cross-Training Kiosk PC —
WO-01339293 100 247d 0d 274d Needs Action Dispatch Entered HIGI LLC Cross-Training Kiosk PC —
WO-01340017 100 247d — 269d Needs Action Dispatch L2 Review GE Healthcare FMI Installation FCO PC Parts Shipping —
WO-01340251 100 255d 16d 268d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01340414 100 247d — 268d Needs Action Dispatch L2 Review GE Healthcare FMI Installation FCO PC —
WO-01340945 100 248d 13d 266d Needs Action Dispatch Production HIGI LLC Installation Kiosk PC Yes
WO-01340949 100 265d 13d 266d Needs Action Dispatch Production HIGI LLC Installation Kiosk PC Yes
WO-01349416 100 258d 10d 262d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01349418 100 258d 10d 262d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01349419 100 258d 10d 262d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01349421 100 258d 10d 262d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01349424 100 258d 10d 262d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 415d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 252d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 257d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 259d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 272d