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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
250d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 207d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor
Filtered to Dispatch (Dispatch / L2) — Show all teams

Attention Queue

Showing 2,762 of 12,104 open WOs · team: Dispatch
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01327809 100 236d 42d 236d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01327810 100 222d 42d 236d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01327814 100 236d 42d 236d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01327815 100 236d 42d 236d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01327832 100 222d 42d 236d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01327834 100 236d 42d 236d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01327841 100 198d 0d 236d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01327843 100 236d 42d 236d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01327844 100 198d 0d 236d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01327851 100 220d 42d 236d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01327858 100 198d 0d 236d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01327979 100 180d 41d 235d Needs Action Dispatch L2 Screening MIDMARK Installation Healthcare Provider PC —
WO-01328068 100 207d 41d 235d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01328069 100 198d 0d 235d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01328073 100 198d 0d 235d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01328078 100 198d 0d 235d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01328079 100 198d 0d 235d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01328084 100 180d 0d 235d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01328085 100 192d 0d 235d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01328090 100 224d 0d 235d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01328360 100 224d 0d 229d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01328410 100 184d — 229d Needs Action Dispatch L2 Review Modern Animal Hospital Virtual Tech - Drop Shipment Animal Health PC Yes
WO-01328595 100 187d 36d 228d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01328720 100 198d 0d 226d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01328721 100 198d 0d 226d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01328724 100 198d 0d 226d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01328725 100 198d 0d 226d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01328729 100 198d 0d 226d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01328733 100 198d 0d 226d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01328735 100 198d 0d 226d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01328737 100 198d 0d 226d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01329576 100 206d 32d 222d Needs Action Dispatch L2 Screening MIDMARK Installation Healthcare Provider PC —
WO-01329591 100 179d — 222d Needs Action Dispatch L2 Review Oak Street Health Virtual Tech - Drop Shipment Healthcare Provider PC Yes
WO-01334599 100 199d 27d 220d Needs Action Dispatch Production HIGI LLC Installation Kiosk PC Yes
WO-01337213 100 198d 0d 216d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01337614 100 198d 0d 215d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01337619 100 198d 0d 215d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01337708 100 180d 2d 214d Needs Action Dispatch Entered Stony Brook Medicine Repair Healthcare Provider P3 Vendor Yes
WO-01339288 100 179d 0d 206d Needs Action Dispatch Entered HIGI LLC Cross-Training Kiosk PC —
WO-01339293 100 179d 0d 206d Needs Action Dispatch Entered HIGI LLC Cross-Training Kiosk PC —
WO-01340017 100 179d — 201d Needs Action Dispatch L2 Review GE Healthcare FMI Installation FCO PC Parts Shipping —
WO-01340251 100 187d 16d 200d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01340414 100 179d — 200d Needs Action Dispatch L2 Review GE Healthcare FMI Installation FCO PC —
WO-01340945 100 180d 13d 198d Needs Action Dispatch Production HIGI LLC Installation Kiosk PC Yes
WO-01340949 100 198d 13d 198d Needs Action Dispatch Production HIGI LLC Installation Kiosk PC Yes
WO-01349416 100 190d 10d 194d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01349418 100 190d 10d 194d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01349419 100 190d 10d 194d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01349421 100 190d 10d 194d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01349424 100 190d 10d 194d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 348d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d