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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
249d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 206d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 207d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 185d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01319308 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319309 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319310 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319311 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319312 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319313 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319314 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319315 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319316 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319317 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319318 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319319 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319320 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319321 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319322 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319323 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319324 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319325 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319326 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319327 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319328 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319329 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319330 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319331 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319332 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319333 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319334 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319335 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319336 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319337 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319338 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319339 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319340 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319341 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319342 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319343 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319344 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319345 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319346 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319347 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319348 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319349 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319350 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319351 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319352 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319353 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319354 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319355 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319356 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319357 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 347d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 188d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d