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Travel & Margin Analysis

Quantify excess travel cost and identify optimization opportunities across your field service operation

Tech Placement Detail →
WOs Analyzed
1,958
Total Travel Cost
$231,890
346,104 miles
Avoidable Cost
$186,298
278,057 excess miles
Optimal Cost
$45,606
If closest tech always used
Avg Excess / WO
142.0 mi
$95.14 per WO
Median Excess
6.8 mi
Outlier Rate (>50mi)
30.4%
595 WOs

Actual Travel Expenses

From 68 WOs with expense data
Total Expenses
$39,075
Labor - Travel
$24,597
Mileage
$0
Lodging
$5,659
Airfare
$2,578
Car Rental
$1,288
Per Diem
$2,175
Meals
$458
Other
$2,319
Cost Overview Actual Expenses Cost Breakdowns Coordinator Analysis Tech Utilization Quick Wins Coverage Gaps Low Hanging Fruit

🎯 Low Hanging Fruit — Biggest Drivers of Excess Travel Cost

Ranked by total avoidable cost across five dimensions. Focus on the top items in each category for the highest ROI improvements.

By Vertical

Which service verticals generate the most excess travel? Clinical Education stands out with very high per-WO excess.

# Vertical WOs Avoidable Cost Impact Avg Excess Outliers Flew Actual Expense Techs
1 FCO 504 $75,589
40.8%		 223.8 mi 208 ✈ 2 $25,417 40
2 Bed Services 398 $46,957
25.3%		 176.1 mi 117 — $560 21
3 Project 261 $24,866
13.4%		 142.2 mi 94 — $50 5
4 Lab/Power 190 $21,175
11.4%		 166.3 mi 79 — $230 13
5 Healthcare Provider 276 $7,704
4.2%		 41.7 mi 51 ✈ 1 $10,450 60
6 Kiosk 230 $6,325
3.4%		 41.0 mi 26 — $785 32
7 EMS 79 $1,165
0.6%		 22.0 mi 12 — $1,582 19
8 Training/Other 10 $929
0.5%		 138.6 mi 2 — — 8
9 Animal Health 8 $552
0.3%		 103.1 mi 4 — — 7

By State

States with the highest total avoidable travel cost.

# State WOs Avoidable Cost Impact Avg Excess Flew
1 TX 136 $52,319
574.2 mi —
2 VA 294 $41,281
209.6 mi —
3 FL 356 $32,898
137.9 mi ✈ 1
4 NM 71 $16,974
356.8 mi —
5 SC 50 $4,787
142.9 mi —
6 KS 12 $3,373
419.5 mi ✈ 1
7 NY 92 $3,000
48.7 mi ✈ 1
8 CA 58 $2,679
68.9 mi —
9 MA 113 $2,590
34.2 mi —
10 IN 34 $2,485
109.1 mi —
11 PA 101 $2,362
34.9 mi —
12 WI 3 $2,165
1,077.3 mi —
13 IL 9 $2,127
352.7 mi —
14 OH 87 $1,832
31.4 mi —
15 TN 44 $1,639
55.6 mi —
16 OK 6 $1,589
395.1 mi —
17 CO 5 $1,554
463.8 mi —
18 AL 20 $1,506
112.4 mi —
19 MD 46 $1,346
43.7 mi —
20 MI 37 $1,258
50.8 mi —

By City

Top cities by total avoidable cost. These are your biggest geographic hotspots.

# City State WOs Avoidable Cost Impact Avg Excess Flew
1 Midlothian VA 23 $22,655
1,470.2 mi —
2 Albuquerque NM 71 $16,974
356.8 mi —
3 DALLAS TX 21 $15,556
1,105.6 mi —
4 AUSTIN TX 16 $14,589
1,360.9 mi —
5 Orlando FL 161 $11,770
109.1 mi —
6 LUBBOCK TX 17 $11,453
1,005.6 mi —
7 Altamonte Springs FL 74 $10,624
214.3 mi —
8 ROUND ROCK TX 5 $4,516
1,348.0 mi —
9 Wytheville VA 8 $3,109
580.1 mi —
10 Galax VA 7 $2,845
606.7 mi —
11 NAPLES FL 5 $2,768
826.1 mi —
12 Charleston SC 25 $2,638
157.5 mi —
13 Portsmouth VA 15 $2,614
260.1 mi —
14 Richmond VA 80 $2,611
48.7 mi —
15 Wauwatosa WI 3 $2,165
1,077.3 mi —
16 Apopka FL 21 $2,076
147.5 mi —
17 IRVING TX 3 $2,041
1,015.5 mi —
18 LAWRENCE KS 3 $1,664
827.5 mi —
19 Merchanicsville VA 46 $1,460
47.4 mi —
20 AUBURN NY 5 $1,434
428.2 mi —
21 Newport News VA 14 $1,368
145.9 mi —
22 WORCESTER MA 3 $1,354
673.6 mi —
23 Petersburg VA 39 $1,177
45.1 mi —
24 Wilmington OH 6 $1,065
264.9 mi —
25 Franklin VA 9 $959
159.1 mi —

By Coordinator

Coordinators whose dispatching decisions result in the most excess travel. High avg excess suggests systematic over-dispatching; high WO count with moderate excess suggests volume-driven impact.

# Coordinator WOs Avoidable Cost Impact Avg Excess Outliers Flew Actual Expense Techs Used
1 Laura Hill 207 $41,856
301.8 mi 68 — — 22
2 Ashley Luman 238 $21,640
135.7 mi 90 — $50 7
3 Kaitlyn Kelch 134 $21,248
236.7 mi 83 — $3,407 13
4 Megan Klose 41 $14,818
539.4 mi 25 — — 6
5 Melissa Owens 159 $7,747
72.7 mi 47 ✈ 1 $7,176 18
6 Rebecca Arnold 27 $7,695
425.4 mi 14 — — 8
7 Abby Jinerson 139 $5,786
62.1 mi 41 — $860 25
8 Michael Burris 56 $4,570
121.8 mi 9 — $769 11
9 Mandy Newman 32 $3,962
184.8 mi 16 ✈ 1 $4,182 9
10 Fady Messak 8 $3,887
725.3 mi 6 — — 3
11 Jennifer Johnson 8 $3,359
626.6 mi 8 — — 3
12 Kim Pearson 70 $3,060
65.2 mi 2 — — 2
13 Rhea Berry 62 $1,934
46.6 mi 8 — — 12
14 Charles Ramen 172 $1,830
15.9 mi 16 — — 13
15 Scott Berry 5 $1,434
428.2 mi 5 — — 1
16 Kourtney Smith 98 $1,343
20.5 mi 12 — $415 16
17 Tami Dawe 20 $706
52.6 mi 1 — — 1
18 Stephanie Ramen 5 $600
179.0 mi 2 — — 4
19 Matthew Bateman 11 $554
75.1 mi 3 — — 5
20 Rich Fosbury 9 $531
88.1 mi 8 — $528 4

By Technician — Repeat Offenders

Techs who consistently travel far beyond the closest available option. High states-served count may indicate a roaming/national tech; high avg excess with few states suggests a misplaced home base.

# Technician WOs Avoidable Cost Impact Avg Actual Dist Avg Excess Outliers Flew States Actual Expense
1 Konstantin Barskiy 39 $24,294
948 mi 929.7 mi 39 — 1 —
2 Fernando Lemos 20 $20,920
1,569 mi 1,561.2 mi 17 — 2 —
3 Philmon Mehari 23 $20,087
1,434 mi 1,303.5 mi 23 — 2 $465
4 Ben Heinz 72 $16,974
357 mi 351.9 mi 71 — 2 —
5 Eric Mancerella 32 $14,970
856 mi 698.2 mi 22 — 2 —
6 Davon Cox 20 $14,447
1,115 mi 1,078.1 mi 18 — 3 —
7 Fady Messak 37 $7,332
379 mi 295.8 mi 28 ✈ 1 12 $3,242
8 Christopher Carroll 23 $7,144
515 mi 463.6 mi 17 ✈ 1 3 $5,052
9 Side Kick Technician 27 $7,003
395 mi 387.1 mi 27 — 1 —
10 Raymond Ebanks 39 $3,918
161 mi 150.0 mi 36 — 1 —
11 Kevin Cogdill 19 $2,768
232 mi 217.5 mi 19 — 1 —
12 Jared Heisler 11 $2,500
406 mi 339.2 mi 9 — 3 —
13 Rozier Cole 16 $2,462
283 mi 229.7 mi 14 — 3 $230
14 Andrew Przybyla 6 $2,321
616 mi 577.3 mi 3 — 3 —
15 Bennet O Dartey 12 $2,157
439 mi 268.3 mi 12 ✈ 1 3 $5,588
16 Fady Khouzam 9 $1,975
377 mi 327.6 mi 6 — 5 $1,407
17 Yves Dessin 8 $1,598
318 mi 298.1 mi 8 — 2 —
18 Kenneth Lancara 33 $1,460
99 mi 66.0 mi 5 — 5 —
19 Scott A Berry 5 $1,434
446 mi 428.2 mi 5 — 1 —
20 Horace Barnes 28 $1,264
73 mi 67.3 mi 28 — 1 —