Travel & Margin Analysis

Quantify excess travel cost and identify optimization opportunities across your field service operation

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WOs Analyzed

209

Total Travel Cost

$11,673

17,422 miles

Avoidable Cost

$5,467

8,160 excess miles

Optimal Cost

$6,206

If closest tech always used

Avg Excess / WO

39.0 mi

$26.16 per WO

Median Excess

26.5 mi

Outlier Rate (>50mi)

32.1%

67 WOs

Actual Travel Expenses

From 113 WOs with expense data

Total Expenses

$32,295

Labor - Travel

$23,212

Mileage

$1,476

Lodging

$2,086

Airfare

Car Rental

Per Diem

$1,000

Meals

Other

$4,521

Cost Overview Actual Expenses Cost Breakdowns Coordinator Analysis Tech Utilization Quick Wins Coverage Gaps Low Hanging Fruit

🎯 Low Hanging Fruit — Biggest Drivers of Excess Travel Cost

Ranked by total avoidable cost across five dimensions. Focus on the top items in each category for the highest ROI improvements.

By Vertical

Which service verticals generate the most excess travel? Clinical Education stands out with very high per-WO excess.

#	Vertical	WOs	Avoidable Cost	Impact	Avg Excess	Outliers	Flew	Actual Expense	Techs
1	FCO	106	$3,384	61.9%	47.7 mi	43	—	$19,652	11
2	Kiosk	34	$1,072	19.6%	47.0 mi	17	—	$1,565	3
3	EMS	19	$572	10.5%	44.9 mi	5	—	$3,793	3
4	Healthcare Provider	40	$439	8%	16.4 mi	2	—	$6,784	2
5	Bed Services	9	$0	0%	0.0 mi	0	—	$501	1

By State

States with the highest total avoidable travel cost.

#	State	WOs	Avoidable Cost	Impact	Avg Excess	Flew
1	MD	209	$5,467		39.0 mi	—

By City

Top cities by total avoidable cost. These are your biggest geographic hotspots.

#	City	State	WOs	Avoidable Cost	Avg Excess	Flew
1	Baltimore	MD	37	$1,315	53.0 mi	—
2	Halethorpe	MD	5	$888	265.1 mi	—
3	BALTIMORE	MD	21	$269	19.1 mi	—
4	Frederick	MD	6	$237	58.8 mi	—
5	Rockville	MD	5	$209	62.3 mi	—
6	Cockeysville	MD	3	$193	96.1 mi	—
7	BETHESDA	MD	4	$187	69.7 mi	—
8	Lanham	MD	3	$150	74.7 mi	—
9	HAGERSTOWN	MD	4	$143	53.4 mi	—
10	Jessup	MD	5	$116	34.6 mi	—
11	Bethesda	MD	9	$103	17.0 mi	—
12	Salisbury	MD	6	$103	25.5 mi	—
13	Towson	MD	17	$78	6.8 mi	—
14	Hagerstown	MD	4	$66	24.7 mi	—
15	SALISBURY	MD	5	$58	17.2 mi	—
16	Westover	MD	4	$17	6.4 mi	—
17	COLUMBIA	MD	6	$0	0.0 mi	—
18	Largo	MD	3	$0	0.0 mi	—

By Coordinator

Coordinators whose dispatching decisions result in the most excess travel. High avg excess suggests systematic over-dispatching; high WO count with moderate excess suggests volume-driven impact.

#	Coordinator	WOs	Avoidable Cost	Avg Excess	Outliers	Flew	Actual Expense	Techs Used
1	Melissa Owens	79	$1,385	26.2 mi	14	—	$10,189	5
2	Rich Fosbury	5	$277	82.6 mi	5	—	$688	2
3	Cristina Everetts	9	$149	24.7 mi	1	—	$1,268	4

By Technician — Repeat Offenders

Techs who consistently travel far beyond the closest available option. High states-served count may indicate a roaming/national tech; high avg excess with few states suggests a misplaced home base.

#	Technician	WOs	Avoidable Cost	Avg Actual Dist	Avg Excess	Outliers	Flew	States	Actual Expense
1	Allan Klus	48	$1,309	79 mi	40.7 mi	19	—	1	$9,234
2	Maximilian Tucker	32	$1,061	99 mi	49.5 mi	17	—	1	$1,500
3	Rick Charles	13	$653	105 mi	74.9 mi	12	—	1	$1,912
4	Chris Galasso	17	$402	99 mi	35.3 mi	4	—	1	$2,337
5	Michael Harris	47	$371	56 mi	11.8 mi	2	—	1	$7,315
6	Rodney Charles	5	$199	114 mi	59.4 mi	3	—	1	$1,364
7	Jeffrey Coles	30	$46	36 mi	2.3 mi	0	—	1	$259