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Travel & Margin Analysis

Quantify excess travel cost and identify optimization opportunities across your field service operation

Tech Placement Detail →
WOs Analyzed
1,553
Total Travel Cost
$91,261
136,211 miles
Avoidable Cost
$48,132
71,838 excess miles
Optimal Cost
$43,973
If closest tech always used
Avg Excess / WO
45.4 mi
$30.45 per WO
Median Excess
0.0 mi
Outlier Rate (>50mi)
14.9%
231 WOs

Actual Travel Expenses

From 628 WOs with expense data
Total Expenses
$85,390
Labor - Travel
$6,665
Mileage
$0
Lodging
$3,900
Airfare
$770
Car Rental
$667
Per Diem
$2,275
Meals
$0
Other
$71,112
Cost Overview Actual Expenses Cost Breakdowns Coordinator Analysis Tech Utilization Quick Wins Coverage Gaps Low Hanging Fruit

🎯 Low Hanging Fruit — Biggest Drivers of Excess Travel Cost

Ranked by total avoidable cost across five dimensions. Focus on the top items in each category for the highest ROI improvements.

By Vertical

Which service verticals generate the most excess travel? Clinical Education stands out with very high per-WO excess.

# Vertical WOs Avoidable Cost Impact Avg Excess Outliers Flew Actual Expense Techs
1 Kiosk 1,553 $48,131
100%		 46.3 mi 231 ✈ 1 $85,390 59

By State

States with the highest total avoidable travel cost.

# State WOs Avoidable Cost Impact Avg Excess Flew
1 IL 43 $6,930
240.6 mi —
2 CO 19 $6,748
530.1 mi —
3 NY 87 $3,812
65.4 mi —
4 VA 37 $3,169
127.8 mi —
5 NC 77 $2,813
54.5 mi ✈ 1
6 FL 245 $2,750
16.8 mi —
7 IN 42 $2,569
91.3 mi —
8 OH 84 $2,422
43.0 mi —
9 AZ 6 $2,189
544.5 mi —
10 TX 97 $1,646
25.3 mi —
11 CA 19 $1,498
117.7 mi —
12 SC 62 $1,417
34.1 mi —
13 GA 107 $1,267
17.7 mi —
14 MD 34 $1,072
47.0 mi —
15 OK 40 $779
29.1 mi —
16 PA 100 $613
9.2 mi —
17 KS 4 $519
193.5 mi —
18 MA 13 $474
54.4 mi —
19 MI 65 $453
10.4 mi —
20 DC 7 $431
91.9 mi —

By City

Top cities by total avoidable cost. These are your biggest geographic hotspots.

# City State WOs Avoidable Cost Impact Avg Excess Flew
1 Chicago IL 8 $2,577
480.9 mi —
2 Phoenix AZ 6 $2,189
544.5 mi —
3 Irving TX 6 $858
213.4 mi —
4 Richmond VA 7 $820
174.9 mi —
5 Owasso OK 3 $773
384.7 mi —
6 Norcross GA 4 $480
179.0 mi —
7 Charlottesville VA 4 $434
162.1 mi —
8 Sarasota FL 7 $403
86.0 mi —
9 Henrico VA 3 $351
174.5 mi —
10 Wilmington NC 6 $300
74.6 mi —
11 Washington DC 4 $240
89.4 mi —
12 Jacksonville NC 3 $226
112.2 mi —
13 Daniel Island SC 3 $203
100.9 mi —
14 Washington D.C DC 3 $192
95.3 mi —
15 Columbia SC 11 $188
25.5 mi —
16 Mount Pleasant SC 4 $181
67.4 mi —
17 Myrtle Beach SC 7 $178
37.8 mi —
18 Rockville MD 3 $174
86.2 mi —
19 Fayetteville NC 4 $155
57.7 mi —
20 Lanham MD 3 $150
74.7 mi —
21 Atlanta GA 26 $147
8.5 mi —
22 Aiken SC 3 $140
69.6 mi —
23 Cincinnati OH 7 $129
27.4 mi —
24 Danville VA 4 $125
46.4 mi —
25 Cromwell CT 5 $120
35.8 mi —

By Coordinator

Coordinators whose dispatching decisions result in the most excess travel. High avg excess suggests systematic over-dispatching; high WO count with moderate excess suggests volume-driven impact.

# Coordinator WOs Avoidable Cost Impact Avg Excess Outliers Flew Actual Expense Techs Used
1 Kaitlyn Kelch 202 $9,849
72.8 mi 20 — $4,925 14
2 Emmanuel Morales 7 $7,571
1,614.3 mi 7 — — 1
3 Melissa Owens 218 $6,139
42.0 mi 70 — $5,701 9
4 Kourtney Smith 228 $4,955
32.4 mi 26 — $5,694 11
5 Charles Ramen 265 $2,709
15.3 mi 22 — $3,610 11
6 Abby Jinerson 141 $1,471
15.6 mi 16 — $13,935 11
7 Nicole Floyd 5 $873
260.6 mi 5 — — 1
8 Laura Hill 28 $371
19.8 mi 5 — $1,160 13
9 Rhea Berry 102 $293
4.3 mi 3 — $2,344 9
10 Michael Burris 20 $210
15.7 mi 1 — $773 4
11 Chris Bakkemo 9 $49
8.1 mi 0 — — 1

By Technician — Repeat Offenders

Techs who consistently travel far beyond the closest available option. High states-served count may indicate a roaming/national tech; high avg excess with few states suggests a misplaced home base.

# Technician WOs Avoidable Cost Impact Avg Actual Dist Avg Excess Outliers Flew States Actual Expense
1 Emmanuel Morales 8 $8,086
1,601 mi 1,508.5 mi 8 — 7 —
2 Praelow Cameron 164 $7,256
136 mi 66.0 mi 86 — 5 $5,664
3 Jason Morris 10 $6,366
1,001 mi 950.2 mi 10 — 1 $171
4 Brendan Chaney 15 $4,206
426 mi 418.4 mi 6 — 5 $399
5 Christopher Carroll 7 $3,576
786 mi 762.4 mi 5 — 2 $85
6 Nicole Floyd 6 $2,588
1,555 mi 643.8 mi 6 — 2 —
7 Maximilian Tucker 118 $2,095
61 mi 26.5 mi 25 — 6 $4,704
8 Cynthia G Deville 85 $761
40 mi 13.4 mi 7 — 3 $12,970
9 Luis Torres 81 $747
35 mi 13.8 mi 16 — 3 $2,618
10 Jordan Moceri 28 $560
53 mi 29.9 mi 6 — 2 $296
11 Robert Rivera 136 $540
33 mi 5.9 mi 7 — 1 $5,885
12 Jon Kuehl 18 $533
85 mi 44.2 mi 8 — 3 $1,157
13 Robert Lewis 72 $478
65 mi 9.9 mi 7 — 2 $4,550
14 Chris Galasso 12 $474
80 mi 59.0 mi 1 — 4 $530
15 Vincent Nyathi 42 $377
49 mi 13.4 mi 2 — 3 $50
16 Mike Huffman 53 $364
54 mi 10.3 mi 3 — 2 $706
17 Brandon Green 17 $361
49 mi 31.7 mi 0 — 2 $177
18 Christopher Womack 43 $354
42 mi 12.3 mi 0 — 1 $729
19 Curtis Allen 29 $299
27 mi 15.4 mi 5 — 3 $793
20 Curtis Sprague 10 $288
120 mi 43.0 mi 3 — 1 —