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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
250d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 208d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 181d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 183d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01341372 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341373 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341374 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341375 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341376 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341377 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341378 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341379 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341380 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341381 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341382 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341383 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341384 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341385 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341386 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341387 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341388 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341389 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341390 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341391 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341392 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341393 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341394 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341395 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341396 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341397 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341398 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341399 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341400 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341401 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341402 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341403 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341404 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341405 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341406 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341407 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341408 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341409 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341410 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341411 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341412 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341413 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341414 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341415 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341416 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341417 100 187d 6d 195d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01349251 100 182d — 195d Needs Action Holding 07e-Partial Project MIDMARK Repair Healthcare Provider P4 Customer Approval —
WO-01349254 100 179d 0d 195d Needs Action Holding On Hold Wellpath LLC Depot Healthcare Provider PSM Parts Shipping Yes
WO-01349299 100 181d 12d 194d Needs Action Holding On Hold Oak Street Health Virtual Tech Healthcare Provider PC —
WO-01349331 100 182d 10d 194d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 348d
2 GE Healthcare FMI 2,737 2,737 198d
3 HIGI LLC 1,207 1,207 218d
4 GCX Medical 825 825 197d
5 CVS 515 515 244d
6 GE HEALTHCARE 489 489 216d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 185d
9 AGILENT TECHNOLOGIES (ASP) 173 173 199d
10 AGILENT TECHNOLOGIES (VPD) 153 153 212d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 342d
13 Conviva Care Solutions (Humana) 99 99 192d
14 Modern Animal Hospital 63 63 191d
15 HCA Urgent Care 62 62 205d