Travel & Margin Analysis

Quantify excess travel cost and identify optimization opportunities across your field service operation

Tech Placement Detail →
WOs Analyzed
1,188
Total Travel Cost
$52,728
78,699 miles
Avoidable Cost
$34,667
51,742 excess miles
Optimal Cost
$18,078
If closest tech always used
Avg Excess / WO
43.5 mi
$29.17 per WO
Median Excess
7.5 mi
Outlier Rate (>50mi)
15.6%
185 WOs

Actual Travel Expenses

From 649 WOs with expense data
Total Expenses
$155,688
Labor - Travel
$104,612
Mileage
$14,195
Lodging
$9,964
Airfare
$3,952
Car Rental
$6,641
Per Diem
$3,925
Meals
$0
Other
$12,400

Billable vs Internal Cost — Margin Gap

Compares what was billed to clients against what we actually paid for travel expenses. The gap represents unbilled internal cost.

Internal Cost (What We Paid)
$155,688
649 WOs with expenses
Billed to Client
$48,755
31.3% recovery rate
Margin Gap (Unbilled)
$106,932
Cost absorbed internally
Avg Expense / WO
$240
Avg billed: $75
Internal Cost
$155,688
Billed
$48,755

Expense Breakdown by Category

Internal cost vs billed amount by expense type. Negative margin = we paid more than we billed.

Category Lines WOs Internal Cost Billed to Client Margin Gap Recovery % Gap Distribution
Labor - Travel (Hours) 1,097 685 $104,612 $37,870 $66,742 36.2%
Mileage 109 49 $14,195 $8,705 $5,490 61.3%
Other Expenses 488 359 $12,400 $2,006 $10,395 16.2%
Lodging 19 19 $9,964 $175 $9,789 1.8%
Car Rental 42 25 $6,641 $0 $6,641 0%
Airfare 8 7 $3,952 $0 $3,952 0%
Per Diem 84 38 $3,925 $0 $3,925 0%

Expenses by Vertical

Vertical WOs Internal Cost Billed Gap Recovery
Healthcare Provider 404 $113,106 $26,407 $86,700 23.3%
EMS 179 $34,251 $20,973 $13,278 61.2%
Kiosk 214 $5,694 $193 $5,501 3.4%
Animal Health 4 $1,731 $1,182 $549 68.3%
Training/Other 1 $379 $0 $379 0%
Bed Services 12 $315 $0 $315 0%
Project 2 $212 $0 $212 0%
Lab/Power 8 $0 $0 $0 0%

Expenses by Order Type

Order Type WOs Internal Cost Billed Gap Recovery
Repair 362 $82,669 $21,828 $60,841 26.4%
Inspection 81 $19,094 $1,875 $17,219 9.8%
Preventive Maintenance 229 $18,889 $10,169 $8,720 53.8%
Cross-Training 10 $11,127 $0 $11,127 0%
Misc. Inspection 55 $9,974 $9,013 $961 90.4%
Evaluation 37 $6,906 $3,505 $3,400 50.8%
Repair/PM 26 $2,503 $0 $2,503 0%
Delivery 7 $2,286 $1,788 $498 78.2%
Calibration 6 $769 $453 $317 58.8%
New Hire Training 1 $651 $0 $651 0%
Installation 5 $454 $0 $454 0%
Connectivity 3 $166 $0 $166 0%
Removal 1 $114 $125 $11 110%
Upgrade 1 $87 $0 $87 0%

Monthly Expense Trend — Internal Cost vs Billed