Travel & Margin Analysis

Quantify excess travel cost and identify optimization opportunities across your field service operation

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WOs Analyzed

191

Total Travel Cost

$13,303

19,855 miles

Avoidable Cost

$11,436

17,069 excess miles

Optimal Cost

$1,867

If closest tech always used

Avg Excess / WO

89.4 mi

$59.87 per WO

Median Excess

39.3 mi

Outlier Rate (>50mi)

20.4%

39 WOs

Actual Travel Expenses

From 117 WOs with expense data

Total Expenses

$37,022

Labor - Travel

$26,041

Mileage

$760

Lodging

$3,521

Airfare

$2,051

Car Rental

$1,339

Per Diem

$1,450

Meals

Other

$1,860

Cost Overview Actual Expenses Cost Breakdowns Coordinator Analysis Tech Utilization Quick Wins Coverage Gaps Low Hanging Fruit

🎯 Low Hanging Fruit — Biggest Drivers of Excess Travel Cost

Ranked by total avoidable cost across five dimensions. Focus on the top items in each category for the highest ROI improvements.

By Vertical

Which service verticals generate the most excess travel? Clinical Education stands out with very high per-WO excess.

#	Vertical	WOs	Avoidable Cost	Impact	Avg Excess	Outliers	Flew	Actual Expense	Techs
1	Healthcare Provider	191	$11,436	100%	89.4 mi	39	✈ 4	$37,022	8

By State

States with the highest total avoidable travel cost.

#	State	WOs	Avoidable Cost	Impact	Avg Excess	Flew
1	MA	191	$11,436		89.4 mi	✈ 4

By City

Top cities by total avoidable cost. These are your biggest geographic hotspots.

#	City	State	WOs	Avoidable Cost	Avg Excess	Flew
1	Peabody	MA	7	$1,096	233.8 mi	—
2	Norwell	MA	7	$1,070	228.1 mi	✈ 1
3	Boston	MA	17	$746	65.5 mi	✈ 1
4	Milford	MA	4	$630	234.9 mi	—
5	Weymouth	MA	18	$430	35.7 mi	—
6	Chelmsford	MA	6	$259	64.5 mi	—
7	Cambridge	MA	8	$221	41.2 mi	—
8	Concord	MA	4	$151	56.6 mi	—
9	Watertown	MA	5	$145	43.2 mi	—
10	Quincy	MA	5	$144	42.9 mi	—
11	Wellesley	MA	6	$129	32.2 mi	—
12	Chestnut Hill	MA	5	$123	36.7 mi	—
13	Medford	MA	4	$121	45.0 mi	✈ 1
14	Somerville	MA	4	$120	44.7 mi	—
15	Plymouth	MA	10	$94	14.1 mi	—
16	Dedham	MA	4	$89	33.3 mi	—
17	Braintree	MA	4	$79	29.4 mi	—
18	Norwood	MA	3	$72	36.1 mi	—
19	Needham	MA	3	$70	35.1 mi	—
20	Beverly	MA	4	$68	25.4 mi	—
21	Framingham	MA	3	$50	24.7 mi	—
22	Bedford	MA	3	$4	1.9 mi	—

By Coordinator

Coordinators whose dispatching decisions result in the most excess travel. High avg excess suggests systematic over-dispatching; high WO count with moderate excess suggests volume-driven impact.

#	Coordinator	WOs	Avoidable Cost	Impact	Avg Excess	Outliers	Flew	Actual Expense	Techs Used
1	Kourtney Smith	181	$9,487		78.2 mi	36	✈ 3	$29,401	7

By Technician — Repeat Offenders

Techs who consistently travel far beyond the closest available option. High states-served count may indicate a roaming/national tech; high avg excess with few states suggests a misplaced home base.

#	Technician	WOs	Avoidable Cost	Avg Actual Dist	Avg Excess	Outliers	Flew	States	Actual Expense
1	James Duff	6	$3,563	904 mi	886.3 mi	6	✈ 1	1	$923
2	David Cavaco	78	$1,643	43 mi	31.4 mi	4	✈ 1	1	$10,596
3	Nick O'Neill	56	$1,511	47 mi	40.3 mi	14	—	1	$6,328
4	Luis Torres	12	$464	90 mi	57.8 mi	9	—	1	$5,241
5	Paul Bonang Jr	33	$389	47 mi	17.6 mi	0	—	1	$6,935