Quantify excess travel cost and identify optimization opportunities across your field service operation
Ranked by total avoidable cost across five dimensions. Focus on the top items in each category for the highest ROI improvements.
Which service verticals generate the most excess travel? Clinical Education stands out with very high per-WO excess.
| # | Vertical | WOs | Avoidable Cost | Impact | Avg Excess | Outliers | Flew | Actual Expense | Techs |
|---|---|---|---|---|---|---|---|---|---|
| 1 | FCO | 521 | $16,006 | 67.8% | 45.9 mi | 77 | ✈ 1 | $104,967 | 17 |
| 2 | EMS | 120 | $6,807 | 28.8% | 84.7 mi | 11 | — | $10,255 | 5 |
| 3 | Healthcare Provider | 71 | $577 | 2.4% | 12.1 mi | 3 | — | $14,409 | 8 |
| 4 | Kiosk | 62 | $210 | 0.9% | 5.1 mi | 2 | — | $1,187 | 7 |
| 5 | Training/Other | 5 | $0 | 0% | 0.0 mi | 0 | — | $379 | 4 |
States with the highest total avoidable travel cost.
| # | State | WOs | Avoidable Cost | Impact | Avg Excess | Flew |
|---|---|---|---|---|---|---|
| 1 | NJ | 779 | $23,601 | 45.2 mi | ✈ 1 |
Top cities by total avoidable cost. These are your biggest geographic hotspots.
| # | City | State | WOs | Avoidable Cost | Impact | Avg Excess | Flew |
|---|---|---|---|---|---|---|---|
| 1 | Hackensack | NJ | 13 | $3,533 | 405.6 mi | — | |
| 2 | Allendale | NJ | 187 | $2,094 | 16.7 mi | — | |
| 3 | Pomona | NJ | 8 | $1,421 | 265.2 mi | — | |
| 4 | Paramus | NJ | 10 | $1,090 | 162.7 mi | — | |
| 5 | Marlton | NJ | 7 | $944 | 201.2 mi | — | |
| 6 | Asbury Park | NJ | 12 | $935 | 116.2 mi | — | |
| 7 | West Orange | NJ | 7 | $918 | 195.7 mi | — | |
| 8 | Park Ridge | NJ | 5 | $909 | 271.4 mi | — | |
| 9 | East Orange | NJ | 3 | $907 | 451.1 mi | — | |
| 10 | Kenilworth | NJ | 4 | $899 | 335.6 mi | — | |
| 11 | Camden | NJ | 18 | $583 | 48.4 mi | ✈ 1 | |
| 12 | New Brunswick | NJ | 16 | $242 | 22.5 mi | — | |
| 13 | Vineland | NJ | 8 | $224 | 41.7 mi | — | |
| 14 | Pennsauken | NJ | 5 | $218 | 65.2 mi | — | |
| 15 | Ewing | NJ | 16 | $212 | 19.8 mi | — | |
| 16 | NEWARK | NJ | 8 | $180 | 33.5 mi | — | |
| 17 | Mountainside | NJ | 12 | $179 | 22.3 mi | — | |
| 18 | Freehold | NJ | 10 | $178 | 26.5 mi | — | |
| 19 | Brick | NJ | 17 | $163 | 14.3 mi | — | |
| 20 | East Brunswick | NJ | 4 | $155 | 57.9 mi | — | |
| 21 | Toms River | NJ | 21 | $138 | 9.8 mi | — | |
| 22 | Plainsboro | NJ | 5 | $122 | 36.3 mi | — | |
| 23 | Neptune | NJ | 10 | $117 | 17.5 mi | — | |
| 24 | Mullica Hill | NJ | 9 | $105 | 17.4 mi | — | |
| 25 | Browns Mills | NJ | 8 | $105 | 19.4 mi | — |
Coordinators whose dispatching decisions result in the most excess travel. High avg excess suggests systematic over-dispatching; high WO count with moderate excess suggests volume-driven impact.
| # | Coordinator | WOs | Avoidable Cost | Impact | Avg Excess | Outliers | Flew | Actual Expense | Techs Used |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Cristina Everetts | 92 | $7,961 | 129.1 mi | 25 | — | $9,862 | 14 | |
| 2 | Natosha Beierschmitt | 6 | $5,374 | 1,336.9 mi | 6 | — | — | 1 | |
| 3 | Kourtney Smith | 196 | $1,011 | 7.7 mi | 4 | — | $19,255 | 6 | |
| 4 | Rebecca Arnold | 22 | $540 | 36.6 mi | 8 | — | $4,754 | 7 | |
| 5 | Melissa Owens | 38 | $255 | 10.0 mi | 5 | — | $5,124 | 4 | |
| 6 | Megan Klose | 9 | $130 | 21.6 mi | 2 | — | $3,151 | 6 | |
| 7 | Rhea Berry | 7 | $21 | 4.4 mi | 0 | — | $1,408 | 4 |
Techs who consistently travel far beyond the closest available option. High states-served count may indicate a roaming/national tech; high avg excess with few states suggests a misplaced home base.
| # | Technician | WOs | Avoidable Cost | Impact | Avg Actual Dist | Avg Excess | Outliers | Flew | States | Actual Expense |
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | Nkosi Wilson | 19 | $8,956 | 720 mi | 703.5 mi | 19 | — | 1 | $1,013 | |
| 2 | Natosha Beierschmitt | 7 | $6,281 | 1,353 mi | 1,339.2 mi | 7 | — | 1 | — | |
| 3 | Jason Yenser | 61 | $1,717 | 68 mi | 42.0 mi | 35 | — | 1 | $3,834 | |
| 4 | Shady Messak | 63 | $909 | 39 mi | 21.5 mi | 0 | — | 1 | $21,826 | |
| 5 | Fady Khouzam | 29 | $815 | 56 mi | 42.0 mi | 11 | ✈ 1 | 1 | $7,015 | |
| 6 | Philmon Mehari | 57 | $511 | 33 mi | 13.4 mi | 0 | — | 1 | $4,225 | |
| 7 | Davon Cox | 44 | $486 | 34 mi | 16.5 mi | 1 | — | 1 | $9,554 | |
| 8 | Bryan Rodriguez | 48 | $432 | 37 mi | 13.4 mi | 0 | — | 1 | $10,602 | |
| 9 | Rodney Charles | 9 | $429 | 88 mi | 71.1 mi | 6 | — | 1 | $2,887 | |
| 10 | Alberto Galan | 60 | $401 | 31 mi | 10.0 mi | 1 | — | 1 | $12,082 | |
| 11 | Israel Martell | 26 | $367 | 33 mi | 21.1 mi | 0 | — | 1 | $10,153 | |
| 12 | David Trost | 35 | $347 | 33 mi | 14.8 mi | 0 | — | 1 | $8,278 | |
| 13 | Darrell Hope | 26 | $322 | 32 mi | 18.5 mi | 4 | — | 1 | $2,934 | |
| 14 | Konstantin Barskiy | 22 | $194 | 31 mi | 13.2 mi | 0 | — | 1 | $7,905 | |
| 15 | Curtis Allen | 93 | $192 | 20 mi | 3.1 mi | 1 | — | 1 | $5,338 | |
| 16 | Carlos Puebla | 35 | $168 | 23 mi | 7.1 mi | 1 | — | 1 | $9,827 | |
| 17 | Edward Arias | 14 | $143 | 22 mi | 15.3 mi | 0 | — | 1 | $825 | |
| 18 | Vivian Hyde | 17 | $138 | 23 mi | 12.1 mi | 0 | — | 1 | $826 | |
| 19 | Andre Samuda | 9 | $119 | 27 mi | 19.8 mi | 0 | — | 1 | $198 | |
| 20 | Mohamed Shareed | 6 | $117 | 34 mi | 29.0 mi | 0 | — | 1 | $15 |