Travel & Margin Analysis

Quantify excess travel cost and identify optimization opportunities across your field service operation

Tech Placement Detail →

WOs Analyzed

1,166

Total Travel Cost

$65,503

97,766 miles

Avoidable Cost

$43,276

64,590 excess miles

Optimal Cost

$22,244

If closest tech always used

Avg Excess / WO

55.4 mi

$37.10 per WO

Median Excess

7.6 mi

Outlier Rate (>50mi)

12.6%

147 WOs

Actual Travel Expenses

From 671 WOs with expense data

Total Expenses

$227,107

Labor - Travel

$150,107

Mileage

$2,649

Lodging

$27,476

Airfare

$10,372

Car Rental

$11,502

Per Diem

$10,025

Meals

Other

$14,976

Cost Overview Actual Expenses Cost Breakdowns Coordinator Analysis Tech Utilization Quick Wins Coverage Gaps Low Hanging Fruit

Quick Wins — Planned Work with High Excess Travel

These are non-reactive WOs where a closer skill-eligible tech existed but wasn't assigned. Since they're planned work, dispatch had time to optimize. Showing top 100 by excess distance.

WO #	Customer	City/State	Vertical	Type	Priority	Assigned Tech	Actual Dist	Closest Tech	Closest Dist	Excess	Avoidable Cost	Coordinator
WO-01276925	PHILIPS HEALTHCARE	Altamont, NY	FCO	FCO	PC	Sean Currie	1625.1 mi	Philmon Mehari	132.7 mi	1,492.4 mi	$1,000
WO-01317485	MOHAWK VALLEY PSYCHIATRIC CENTER	UTICA, NY	Healthcare Provider	Monthly Annuity	P7	Megan Allen	1508.7 mi	Bernard Thompson	27.9 mi	1,480.7 mi	$992
WO-01328656	MOHAWK VALLEY PSYCHIATRIC CENTER	UTICA, NY	Healthcare Provider	Monthly Annuity	P7	Megan Allen	1508.7 mi	Bernard Thompson	27.9 mi	1,480.7 mi	$992
WO-01341180	MOHAWK VALLEY PSYCHIATRIC CENTER	UTICA, NY	Healthcare Provider	Monthly Annuity	P7	Megan Allen	1508.7 mi	Bernard Thompson	27.9 mi	1,480.7 mi	$992
WO-01311491	Steris	Jamestown, NY	Installation	Installation	PC	Robert Butler	1253.1 mi	Hector Castaneda	52.8 mi	1,200.3 mi	$804
WO-01327092	EMSAR HOUSE ACCOUNT	Bronx, NY	Healthcare Provider	Cross-Training	PC	Christopher Carroll	1089.8 mi	Mohamed Shareed	0 mi	1,089.8 mi	$730	Kourtney Smith
WO-01327013	EMSAR HOUSE ACCOUNT	Bronx, NY	Healthcare Provider	Cross-Training	PC	Christopher Carroll	1089.8 mi	Mohamed Shareed	0 mi	1,089.8 mi	$730	Kourtney Smith
WO-01339200	EMSAR HOUSE ACCOUNT	Bronx, NY	Healthcare Provider	Cross-Training	PC	Christopher Carroll	1089.8 mi	Mohamed Shareed	0 mi	1,089.8 mi	$730	Melissa Owens
WO-01234344	CVS	Somers, NY	Kiosk	Preventive Maintenance	PSM	Christopher Carroll	1108.1 mi	Shawn Rogers	23.8 mi	1,084.2 mi	$726	Kourtney Smith
WO-01331461	HIGI LLC	Fishkill, NY	Kiosk	Preventive Maintenance	PSM	Christopher Carroll	1102 mi	Shawn Rogers	20.5 mi	1,081.5 mi	$725	Kourtney Smith
WO-01330528	HIGI LLC	Baldwin Place, NY	Kiosk	Preventive Maintenance	PSM	Christopher Carroll	1105 mi	Shawn Rogers	24.1 mi	1,080.8 mi	$724	Kourtney Smith
WO-01331449	HIGI LLC	Monroe, NY	Kiosk	Preventive Maintenance	PSM	Christopher Carroll	1083.8 mi	Edward Arias	28.9 mi	1,054.9 mi	$707	Kourtney Smith
WO-01330278	HIGI LLC	Middletown, NY	Kiosk	Preventive Maintenance	PSM	Christopher Carroll	1077.4 mi	Edward Arias	42.1 mi	1,035.3 mi	$694	Kourtney Smith
WO-01316202	PHILIPS HEALTHCARE	Guilderland Center, NY	FCO	FCO	PC	Horace Barnes	1121 mi	Philmon Mehari	132 mi	989.0 mi	$663
WO-01313765	PHILIPS HEALTHCARE	Guilderland Center, NY	FCO	FCO	PC	Horace Barnes	1121 mi	Philmon Mehari	132 mi	989.0 mi	$663
WO-01324477	PHILIPS HEALTHCARE	Guilderland Center, NY	FCO	FCO	PC	Horace Barnes	1121 mi	Philmon Mehari	132 mi	989.0 mi	$663
WO-01302905	PHILIPS HEALTHCARE	Brewster, NY	FCO	PM	PC	Nkosi Wilson	782.4 mi	Shawn Rogers	16.6 mi	765.8 mi	$513
WO-01302906	PHILIPS HEALTHCARE	Brewster, NY	FCO	PM	PC	Nkosi Wilson	782.4 mi	Shawn Rogers	16.6 mi	765.8 mi	$513
WO-01302511	PHILIPS HEALTHCARE	Poughkeepsie, NY	FCO	PM	PC	Nkosi Wilson	782.2 mi	Shawn Rogers	20.7 mi	761.5 mi	$510
WO-01302512	PHILIPS HEALTHCARE	Poughkeepsie, NY	FCO	PM	PC	Nkosi Wilson	782.2 mi	Shawn Rogers	20.7 mi	761.5 mi	$510
WO-01302354	PHILIPS HEALTHCARE	Poughkeepsie, NY	FCO	PM	PC	Nkosi Wilson	782.2 mi	Shawn Rogers	20.7 mi	761.5 mi	$510
WO-01313527	NYS Office of Mental Health	Bellerose, NY	Healthcare Provider	Inspection	PSM	James Duff	761.8 mi	Israel Martell	3.2 mi	758.6 mi	$508	Kourtney Smith
WO-01313420	NYS Office of Mental Health	Bellerose, NY	Healthcare Provider	Inspection	PSM	James Duff	761.8 mi	Israel Martell	3.2 mi	758.6 mi	$508	Kourtney Smith
WO-01313414	NYS Office of Mental Health	Bronx, NY	Healthcare Provider	Inspection	PSM	James Duff	758.9 mi	Mohamed Shareed	0.9 mi	758.0 mi	$508	Kourtney Smith
WO-01313425	NYS Office of Mental Health	Bronx, NY	Healthcare Provider	Inspection	PSM	James Duff	754.7 mi	Jamese Lamb	1.9 mi	752.8 mi	$504	Kourtney Smith
WO-01302913	PHILIPS HEALTHCARE	Mount Kisco, NY	FCO	PM	PC	Nkosi Wilson	769.2 mi	Darrell Hope	20.4 mi	748.8 mi	$502	Cristina Everetts
WO-01313409	NYS Office of Mental Health	Brooklyn, NY	Healthcare Provider	Inspection	PSM	James Duff	750.5 mi	Vivian Hyde	2.1 mi	748.4 mi	$501	Kourtney Smith
WO-01252275	PHILIPS HEALTHCARE	Bronx, NY	FCO	Preventive Maintenance	PC	Nkosi Wilson	746.6 mi	Carlos Puebla	7.8 mi	738.9 mi	$495
WO-01302109	PHILIPS HEALTHCARE	New York, NY	FCO	PM	PC	Nkosi Wilson	741.6 mi	Jamese Lamb	2.9 mi	738.7 mi	$495
WO-01302111	PHILIPS HEALTHCARE	New York, NY	FCO	PM	PC	Nkosi Wilson	741.6 mi	Jamese Lamb	2.9 mi	738.7 mi	$495
WO-01302107	PHILIPS HEALTHCARE	New York, NY	FCO	PM	PC	Nkosi Wilson	741.6 mi	Jamese Lamb	2.9 mi	738.7 mi	$495
WO-01302110	PHILIPS HEALTHCARE	New York, NY	FCO	PM	PC	Nkosi Wilson	741.6 mi	Jamese Lamb	2.9 mi	738.7 mi	$495
WO-01302108	PHILIPS HEALTHCARE	New York, NY	FCO	PM	PC	Nkosi Wilson	741.6 mi	Jamese Lamb	2.9 mi	738.7 mi	$495
WO-01304355	PHILIPS HEALTHCARE	New York, NY	FCO	Preventive Maintenance	PC	Nkosi Wilson	741.6 mi	Carlos Puebla	3.7 mi	737.9 mi	$494
WO-01303742	PHILIPS HEALTHCARE	New York, NY	FCO	Preventive Maintenance	PC	Nkosi Wilson	741.6 mi	Carlos Puebla	3.7 mi	737.9 mi	$494
WO-01309772	PHILIPS HEALTHCARE	Mount Kisco, NY	FCO	Preventive Maintenance	PC	Nkosi Wilson	769.2 mi	Carlos Puebla	33 mi	736.2 mi	$493
WO-01309777	PHILIPS HEALTHCARE	Mount Kisco, NY	FCO	Preventive Maintenance	PC	Nkosi Wilson	769.2 mi	Carlos Puebla	33 mi	736.2 mi	$493
WO-01309774	PHILIPS HEALTHCARE	Mount Kisco, NY	FCO	Preventive Maintenance	PC	Nkosi Wilson	769.2 mi	Carlos Puebla	33 mi	736.2 mi	$493
WO-01309770	PHILIPS HEALTHCARE	Mount Kisco, NY	FCO	Preventive Maintenance	PC	Nkosi Wilson	769.3 mi	Carlos Puebla	33.1 mi	736.2 mi	$493	Cristina Everetts
WO-01309775	PHILIPS HEALTHCARE	Mount Kisco, NY	FCO	Preventive Maintenance	PC	Nkosi Wilson	769.3 mi	Carlos Puebla	33.1 mi	736.2 mi	$493	Cristina Everetts
WO-01302219	PHILIPS HEALTHCARE	Suffern, NY	FCO	PM	PC	Nkosi Wilson	748.7 mi	Edward Arias	15.1 mi	733.6 mi	$492	Cristina Everetts
WO-01309782	PHILIPS HEALTHCARE	Hopewell Junction, NY	FCO	Preventive Maintenance	PC	Nkosi Wilson	785.3 mi	Carlos Puebla	59.8 mi	725.5 mi	$486	Cristina Everetts
WO-01309783	PHILIPS HEALTHCARE	Hopewell Junction, NY	FCO	Preventive Maintenance	PC	Nkosi Wilson	785.3 mi	Carlos Puebla	59.8 mi	725.5 mi	$486	Cristina Everetts
WO-01302734	PHILIPS HEALTHCARE	Warwick, NY	FCO	PM	PC	Nkosi Wilson	746.1 mi	Muad Abdeldayem	27.5 mi	718.6 mi	$481	Mandy Newman
WO-01302727	PHILIPS HEALTHCARE	Middletown, NY	FCO	PM	PC	Nkosi Wilson	753.7 mi	Muad Abdeldayem	41.1 mi	712.7 mi	$478	Cristina Everetts
WO-01302728	PHILIPS HEALTHCARE	Middletown, NY	FCO	PM	PC	Nkosi Wilson	753.7 mi	Muad Abdeldayem	41.1 mi	712.7 mi	$478	Cristina Everetts
WO-01252173	PHILIPS HEALTHCARE	Middletown, NY	FCO	Preventive Maintenance	PC	Nkosi Wilson	753.7 mi	Philmon Mehari	45.5 mi	708.2 mi	$474	Cristina Everetts
WO-01311892	PHILIPS HEALTHCARE	Altamont, NY	FCO	FCO	PC	Bruce Ballard	838.7 mi	Philmon Mehari	132.7 mi	706.0 mi	$473
WO-01317489	OSWEGO HEALTH	Oswego, NY	Healthcare Provider	Monthly Annuity	P7	Scott A Berry	468.2 mi	Jim Bogett	26.4 mi	441.8 mi	$296
WO-01328657	OSWEGO HEALTH	Oswego, NY	Healthcare Provider	Monthly Annuity	P7	Scott A Berry	468.2 mi	Jim Bogett	26.4 mi	441.8 mi	$296
WO-01341185	OSWEGO HEALTH	Oswego, NY	Healthcare Provider	Monthly Annuity	P7	Scott A Berry	468.2 mi	Jim Bogett	26.4 mi	441.8 mi	$296
WO-01352947	AUBURN SENIOR SERVICES	AUBURN, NY	Healthcare Provider	Monthly Annuity	PC	Scott A Berry	445.8 mi	Jim Bogett	17.6 mi	428.2 mi	$287	Scott Berry
WO-01352948	AUBURN SENIOR SERVICES	AUBURN, NY	Healthcare Provider	Monthly Annuity	PC	Scott A Berry	445.8 mi	Jim Bogett	17.6 mi	428.2 mi	$287	Scott Berry
WO-01352949	AUBURN SENIOR SERVICES	AUBURN, NY	Healthcare Provider	Monthly Annuity	PC	Scott A Berry	445.8 mi	Jim Bogett	17.6 mi	428.2 mi	$287	Scott Berry
WO-01352950	AUBURN SENIOR SERVICES	AUBURN, NY	Healthcare Provider	Monthly Annuity	PC	Scott A Berry	445.8 mi	Jim Bogett	17.6 mi	428.2 mi	$287	Scott Berry
WO-01352951	AUBURN SENIOR SERVICES	AUBURN, NY	Healthcare Provider	Monthly Annuity	PC	Scott A Berry	445.8 mi	Jim Bogett	17.6 mi	428.2 mi	$287	Scott Berry
WO-01311676	AGILENT TECHNOLOGIES (VPD)	Niagra Falls, NY	Lab/Power	Preventive Maintenance	PSM	Minh Huynh	391.2 mi	Hector Castaneda	22 mi	369.2 mi	$247	Kim Pearson
WO-01318818	AGILENT TECHNOLOGIES (VPD)	East Aurora, NY	Lab/Power	Preventive Maintenance	PSM	Charles Sellon	361.5 mi	Hector Castaneda	13.1 mi	348.4 mi	$233	Kim Pearson
WO-01209260	PHILIPS HEALTHCARE	Rochester, NY	FCO	Preventive Maintenance	PC	Fady Messak	245.8 mi	Erwin Forster	6.6 mi	239.2 mi	$160	Mandy Newman
WO-01318814	AGILENT TECHNOLOGIES (VPD)	Cortland, NY	Lab/Power	Overhaul	PSM	Minh Huynh	249.3 mi	Taylor Duda	15.7 mi	233.6 mi	$157	Kim Pearson
WO-01311279	GE Healthcare FMI	Rochester, NY	FCO	Installation	PC	Rodney Charles	218.6 mi	Erwin Forster	14.7 mi	203.9 mi	$137	Cristina Everetts
WO-01311281	GE Healthcare FMI	Gouverneur, NY	FCO	Installation	PC	April Nuovo	266.5 mi	Darek Kirkpatrick	91.7 mi	174.8 mi	$117
WO-01243545	PHILIPS HEALTHCARE	New York, NY	FCO	FCO	PC	April Nuovo	154.6 mi	Jamese Lamb	1.7 mi	152.9 mi	$102
WO-01243546	PHILIPS HEALTHCARE	New York, NY	FCO	FCO	PC	April Nuovo	154.6 mi	Jamese Lamb	1.7 mi	152.9 mi	$102
WO-01328898	EMSAR HOUSE ACCOUNT	Minoa, NY	Healthcare Provider	New Hire Training	PC	Hector Castaneda	143.5 mi	Darek Kirkpatrick	0 mi	143.5 mi	$96	Kourtney Smith
WO-01337325	EMSAR HOUSE ACCOUNT	Minoa, NY	Healthcare Provider	Cross-Training	PC	Hector Castaneda	143.5 mi	Darek Kirkpatrick	0 mi	143.5 mi	$96	Kourtney Smith
WO-01337961	EMSAR HOUSE ACCOUNT	Minoa, NY	Healthcare Provider	Cross-Training	PC	Hector Castaneda	143.5 mi	Darek Kirkpatrick	0 mi	143.5 mi	$96	Kourtney Smith
WO-01337329	EMSAR HOUSE ACCOUNT	Minoa, NY	Healthcare Provider	Cross-Training	PC	Hector Castaneda	143.5 mi	Darek Kirkpatrick	0 mi	143.5 mi	$96	Kourtney Smith
WO-01349963	EMSAR HOUSE ACCOUNT	Minoa, NY	Healthcare Provider	Cross-Training	PC	Hector Castaneda	143.5 mi	Darek Kirkpatrick	0 mi	143.5 mi	$96	Kourtney Smith
WO-01212499	PHILIPS HEALTHCARE	Rochester, NY	FCO	FCO	PC	Allan Klus	321.9 mi	Michael Steencken	188.2 mi	133.8 mi	$90
WO-01317070	PLANNED PARENTHOOD OF CENTRAL AND WESTERN NEW YORK	WEST SENECA, NY	Healthcare Provider	Misc. Inspection	P5	Taylor Duda	134.7 mi	Hector Castaneda	4.1 mi	130.6 mi	$88	Kourtney Smith
WO-01310307	ROSWELL PARK	Orchard Park, NY	Healthcare Provider	Inspection	PSM	Taylor Duda	133.1 mi	Hector Castaneda	4.1 mi	129.0 mi	$86	Kourtney Smith
WO-01317020	GE Healthcare FMI	COOPERSTOWN, NY	FCO	Installation	PC	Carlos Puebla	140.5 mi	Bernard Thompson	25.2 mi	115.3 mi	$77
WO-01315499	AGILENT TECHNOLOGIES (VPD)	Amityville, NY	Lab/Power	Overhaul	PSM	Minh Huynh	131.2 mi	David Trost	17.1 mi	114.1 mi	$76	Kim Pearson
WO-01243626	PHILIPS HEALTHCARE	Bronxville, NY	FCO	FCO	PC	Michael Steencken	111.3 mi	Darrell Hope	1.9 mi	109.4 mi	$73
WO-01259203	GE Healthcare FMI	FLUSHING, NY	FCO	Installation	PC	Rodney Charles	111.7 mi	Israel Martell	5.5 mi	106.2 mi	$71
WO-01316797	PLANNED PARENTHOOD OF CENTRAL AND WESTERN NEW YORK	ROCHESTER, NY	Healthcare Provider	Misc. Inspection	P5	Bernard Thompson	114 mi	Erwin Forster	9 mi	105.0 mi	$70	Kourtney Smith
WO-01327847	GE Healthcare FMI	SYRACUSE, NY	FCO	Installation	PC	Joseph Nuovo	256.2 mi	Michael Steencken	156.3 mi	99.9 mi	$67
WO-01280939	GE Healthcare FMI	GENEVA, NY	FCO	FCO	PC	Eric Mancerella	249.3 mi	Michael Steencken	152.2 mi	97.2 mi	$65
WO-01350492	GE Healthcare FMI	GENEVA, NY	FCO	FCO	PC	Eric Mancerella	249.3 mi	Michael Steencken	152.2 mi	97.2 mi	$65	Mandy Newman
WO-01312193	PLANNED PARENTHOOD OF GREATER NEW YORK	NEWBURGH, NY	Healthcare Provider	Misc. Inspection	PC	Mohamed Shareed	152.5 mi	Bernard Thompson	57.7 mi	94.8 mi	$64	Kourtney Smith
WO-01313124	PLANNED PARENTHOOD OF GREATER NEW YORK	Bronx, NY	Healthcare Provider	Evaluation	P5	Mohamed Shareed	152.5 mi	Bernard Thompson	57.7 mi	94.8 mi	$64	Kourtney Smith
WO-01327318	PLANNED PARENTHOOD OF GREATER NEW YORK	KINGSTON, NY	Healthcare Provider	Misc. Inspection	P5	Mohamed Shareed	152.5 mi	Bernard Thompson	57.7 mi	94.8 mi	$64	Kourtney Smith
WO-01327383	PLANNED PARENTHOOD OF GREATER NEW YORK	POUGHKEEPSIE, NY	Healthcare Provider	Inspection	PSM	Mohamed Shareed	152.5 mi	Bernard Thompson	57.7 mi	94.8 mi	$64	Kourtney Smith
WO-01282144	GE Healthcare FMI	NEWARK, NY	FCO	FCO	PC	Eric Mancerella	257.1 mi	Michael Steencken	167 mi	90.1 mi	$60
WO-01316667	PLANNED PARENTHOOD OF GREATER NEW YORK	NEWBURGH, NY	Healthcare Provider	Inspection	PSM	Edward Arias	146.1 mi	Bernard Thompson	57.7 mi	88.4 mi	$59	Kourtney Smith
WO-01340444	PLANNED PARENTHOOD OF GREATER NEW YORK	POUGHKEEPSIE, NY	Healthcare Provider	Inspection	P5	Edward Arias	146.1 mi	Bernard Thompson	57.7 mi	88.4 mi	$59	Kourtney Smith
WO-01259204	GE Healthcare FMI	FLUSHING, NY	FCO	Installation	PC	Rick Charles	88.9 mi	Israel Martell	5.5 mi	83.4 mi	$56
WO-01340018	GE Healthcare FMI	NEW YORK, NY	FCO	Installation	PC	Rick Charles	81.8 mi	Carlos Puebla	2.8 mi	79.0 mi	$53
WO-01326302	GE Healthcare FMI	VICTOR, NY	FCO	FCO	PC	Davon Cox	245.7 mi	Michael Steencken	172.1 mi	73.6 mi	$49
WO-01324269	Aspire of WNY	BLASDELL, NY	Healthcare Provider	Inspection	PSM	Erwin Forster	74.2 mi	Hector Castaneda	1.6 mi	72.5 mi	$49	Kourtney Smith
WO-01253888	Western NY Department of Developmental Disabilities	Fredonia, NY	Healthcare Provider	Preventive Maintenance	PSM	Erwin Forster	105.4 mi	Hector Castaneda	34.8 mi	70.6 mi	$47	Mozammel Sajib
WO-01254042	Western NY Department of Developmental Disabilities	Brocton, NY	Healthcare Provider	Preventive Maintenance	PSM	Erwin Forster	113 mi	Hector Castaneda	42.5 mi	70.5 mi	$47	Mozammel Sajib
WO-01300135	PARKWEST WOMENS HEALTH	ROCHESTER, NY	Healthcare Provider	Inspection	PSM	Taylor Duda	76.8 mi	Erwin Forster	6.8 mi	70.0 mi	$47	Kourtney Smith
WO-01254040	Western NY Department of Developmental Disabilities	Silver Creek, NY	Healthcare Provider	Preventive Maintenance	PSM	Erwin Forster	94.2 mi	Hector Castaneda	24.5 mi	69.8 mi	$47	Mozammel Sajib
WO-01282192	GE Healthcare FMI	WEBSTER, NY	FCO	FCO	PC	Eric Mancerella	252.2 mi	Michael Steencken	183.5 mi	68.7 mi	$46
WO-01281670	GE Healthcare FMI	ROCHESTER, NY	FCO	FCO	PC	Eric Mancerella	247.7 mi	Michael Steencken	179.6 mi	68.2 mi	$46
WO-01340014	GE Healthcare FMI	KINGSTON, NY	FCO	Installation	PC	Rodney Charles	147.3 mi	Carlos Puebla	79.2 mi	68.0 mi	$46
WO-01317107	ENDOSCOPY CENTER OF WNY	Orchard Park, NY	Healthcare Provider	Inspection	PSM	Erwin Forster	70.5 mi	Hector Castaneda	2.6 mi	67.9 mi	$45	Kourtney Smith
WO-01303599	Western NY Department of Developmental Disabilities	Perrysburg, NY	Healthcare Provider	Preventive Maintenance	PSM	Erwin Forster	90.3 mi	Hector Castaneda	24.3 mi	66.1 mi	$44	Kourtney Smith