Quantify excess travel cost and identify optimization opportunities across your field service operation
These are non-reactive WOs where a closer skill-eligible tech existed but wasn't assigned. Since they're planned work, dispatch had time to optimize. Showing top 100 by excess distance.
| WO # | Customer | City/State | Vertical | Type | Priority | Assigned Tech | Actual Dist | Closest Tech | Closest Dist | Excess | Avoidable Cost | Coordinator |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| WO-01341183 | Brockton, MA | EMS | Quarterly Annuity | P7 | Megan Allen | 1677.1 mi | Paul Bonang Jr | 33.7 mi | 1,643.4 mi | $1,101 | ||
| WO-01317116 | Cambridge, MA | EMS | Annual Annuity | P5 | Natosha Beierschmitt | 1542.5 mi | Paul Bonang Jr | 49.6 mi | 1,492.9 mi | $1,000 | Natosha Beierschmitt | |
| WO-01315547 | Longmeadow, MA | EMS | Annual Annuity | P5 | Natosha Beierschmitt | 1463.9 mi | Luis Torres | 37.6 mi | 1,426.3 mi | $956 | Natosha Beierschmitt | |
| WO-01317043 | Peabody, MA | Healthcare Provider | Inspection | PSM | Jason Cunningham | 1414.8 mi | Dana Johnson | 12.9 mi | 1,401.8 mi | $939 | Kourtney Smith | |
| WO-01317360 | Norwell, MA | Healthcare Provider | Inspection | PSM | Jason Cunningham | 1404 mi | Ronetta Philadelphia | 8.9 mi | 1,395.1 mi | $935 | Kourtney Smith | |
| WO-01247071 | BOSTON, MA | Project | Upgrade | PC | Christopher Carroll | 1256.8 mi | Luis Torres | 104.5 mi | 1,152.3 mi | $772 | Kourtney Smith | |
| WO-01281907 | WORCESTER, MA | FCO | FCO | PC | Jared Heisler | 1043.4 mi | Joseph Nuovo | 33.1 mi | 1,010.4 mi | $677 | Fady Messak | |
| WO-01281908 | WORCESTER, MA | FCO | FCO | PC | Jared Heisler | 1043.4 mi | Joseph Nuovo | 33.1 mi | 1,010.4 mi | $677 | ||
| WO-01281782 | WORCESTER, MA | FCO | FCO | PC | Jared Heisler | 1045.1 mi | Joseph Nuovo | 35.6 mi | 1,009.5 mi | $676 | Fady Messak | |
| WO-01325335 | SPRINGFIELD, MA | FCO | FCO | PC | Jared Heisler | 1010.8 mi | Joseph Nuovo | 65.1 mi | 945.6 mi | $634 | Megan Klose | |
| WO-01313731 | Burlington, MA | Healthcare Provider | Inspection | PSM | James Duff | 929.7 mi | Tami Dawe | 1.9 mi | 927.7 mi | $622 | Kourtney Smith | |
| WO-01305532 | Norfolk, MA | Healthcare Provider | Inspection | PSM | James Duff | 913.6 mi | Ashley Wetzel | 7.2 mi | 906.4 mi | $607 | Kourtney Smith | |
| WO-01316352 | Norfolk, MA | Healthcare Provider | Inspection | PC | James Duff | 913.6 mi | Ashley Wetzel | 7.2 mi | 906.4 mi | $607 | Kourtney Smith | |
| WO-01324637 | Milford, MA | Healthcare Provider | Inspection | PSM | James Duff | 903.6 mi | Ashley Wetzel | 16.2 mi | 887.4 mi | $595 | Kourtney Smith | |
| WO-01307616 | Northbridge, MA | Healthcare Provider | Inspection | PSM | James Duff | 898.6 mi | Ashley Wetzel | 21.9 mi | 876.8 mi | $587 | Kourtney Smith | |
| WO-01312931 | Hadley, MA | Healthcare Provider | Inspection | PSM | James Duff | 863.6 mi | Shawn Kelley | 50.6 mi | 813.0 mi | $545 | Kourtney Smith | |
| WO-01281774 | BURLINGTON, MA | FCO | FCO | PC | Fady Messak | 224.7 mi | Joseph Nuovo | 40.7 mi | 184.0 mi | $123 | Fady Messak | |
| WO-01339750 | Boston, MA | Healthcare Provider | Misc. Inspection | P5 | Mohamed Shareed | 176.1 mi | Kaylee Tran | 2.7 mi | 173.3 mi | $116 | Kourtney Smith | |
| WO-01316967 | Boston, MA | Healthcare Provider | Inspection | PSM | Mohamed Shareed | 176.1 mi | Kaylee Tran | 2.7 mi | 173.3 mi | $116 | Kourtney Smith | |
| WO-01312543 | Boston, MA | Healthcare Provider | Inspection | PSM | Mohamed Shareed | 176.1 mi | Kaylee Tran | 2.7 mi | 173.3 mi | $116 | ||
| WO-01252591 | Springfield, MA | FCO | Preventive Maintenance | PC | Fady Messak | 155.8 mi | Joseph Nuovo | 65.1 mi | 90.7 mi | $61 | Mandy Newman | |
| WO-01252594 | Springfield, MA | FCO | Preventive Maintenance | PC | Fady Messak | 155.8 mi | Joseph Nuovo | 65.1 mi | 90.7 mi | $61 | Mandy Newman | |
| WO-01281502 | SPRINGFIELD, MA | FCO | FCO | PC | Shady Messak | 155.7 mi | Joseph Nuovo | 65.1 mi | 90.6 mi | $61 | Brandi Rodriguez | |
| WO-01252380 | Holyoke, MA | FCO | Preventive Maintenance | PC | Fady Messak | 156.8 mi | Joseph Nuovo | 68.2 mi | 88.5 mi | $59 | Mandy Newman | |
| WO-01314480 | Holyoke, MA | FCO | Preventive Maintenance | PC | Fady Messak | 156.8 mi | Joseph Nuovo | 68.2 mi | 88.5 mi | $59 | Mandy Newman | |
| WO-01227973 | Assonet, MA | Kiosk | Preventive Maintenance | PSM | Luis Torres | 90 mi | Paul Bonang Jr | 17.8 mi | 72.2 mi | $48 | Kourtney Smith | |
| WO-01227629 | Fairhaven, MA | Kiosk | Preventive Maintenance | PSM | Luis Torres | 99.9 mi | Paul Bonang Jr | 28.3 mi | 71.6 mi | $48 | Kourtney Smith | |
| WO-01235326 | New Bedford, MA | Kiosk | Preventive Maintenance | PSM | Luis Torres | 96 mi | Paul Bonang Jr | 24.4 mi | 71.5 mi | $48 | Kourtney Smith | |
| WO-01227754 | New Bedford, MA | Kiosk | Preventive Maintenance | PSM | Luis Torres | 97 mi | Paul Bonang Jr | 25.8 mi | 71.2 mi | $48 | Kourtney Smith | |
| WO-01317006 | Chelmsford, MA | Healthcare Provider | Inspection | PSM | Nick O'Neill | 71.3 mi | Mally Kieng | 1.3 mi | 70.1 mi | $47 | Kourtney Smith | |
| WO-01328106 | Chelmsford, MA | Healthcare Provider | Calibration | PSM | Nick O'Neill | 71.3 mi | Mally Kieng | 1.3 mi | 70.1 mi | $47 | Kourtney Smith | |
| WO-01317005 | Concord, MA | Healthcare Provider | Inspection | PSM | Nick O'Neill | 63.1 mi | Alexandra Majetich | 3.6 mi | 59.6 mi | $40 | Kourtney Smith | |
| WO-01307392 | Concord, MA | Healthcare Provider | Inspection | PSM | Nick O'Neill | 63.1 mi | Alexandra Majetich | 3.6 mi | 59.6 mi | $40 | Kourtney Smith | |
| WO-01328109 | Concord, MA | Healthcare Provider | Calibration | PSM | Nick O'Neill | 63.1 mi | Alexandra Majetich | 3.6 mi | 59.6 mi | $40 | Laura Hill | |
| WO-01314672 | Chelmsford, MA | Healthcare Provider | Inspection | PSM | David Cavaco | 60.5 mi | Mally Kieng | 1.7 mi | 58.8 mi | $39 | Kourtney Smith | |
| WO-01305530 | Newburyport, MA | Healthcare Provider | Inspection | PSM | David Cavaco | 76.3 mi | Chuck Townsend | 18.7 mi | 57.5 mi | $39 | Kourtney Smith | |
| WO-01324006 | BOSTON, MA | Kiosk | Removal | P4 | Luis Torres | 106.2 mi | Paul Bonang Jr | 48.7 mi | 57.5 mi | $39 | Kourtney Smith | |
| WO-01310872 | Danvers, MA | Healthcare Provider | Inspection | PSM | Nick O'Neill | 67.2 mi | Chuck Townsend | 13.7 mi | 53.5 mi | $36 | Kourtney Smith | |
| WO-01328537 | Cambridge, MA | Healthcare Provider | Inspection | PSM | Nick O'Neill | 53.9 mi | Kaylee Tran | 0.7 mi | 53.2 mi | $36 | Kourtney Smith | |
| WO-01313457 | Chelsea, MA | Healthcare Provider | Inspection | PSM | Nick O'Neill | 54.6 mi | Dana Johnson | 1.7 mi | 52.9 mi | $35 | Kourtney Smith | |
| WO-01317016 | Boston, MA | Healthcare Provider | Inspection | PSM | Nick O'Neill | 52.3 mi | Dana Johnson | 1.1 mi | 51.2 mi | $34 | Kourtney Smith | |
| WO-01309144 | Boston, MA | Healthcare Provider | Inspection | PSM | Nick O'Neill | 52.3 mi | Dana Johnson | 1.1 mi | 51.2 mi | $34 | Kourtney Smith | |
| WO-01312435 | Newburyport, MA | EMS | Inspection | PSM | Luis Torres | 132.1 mi | Paul Bonang Jr | 81.9 mi | 50.2 mi | $34 | Kourtney Smith |