Detailed work order timeline, KPIs, and analysis
FERNO • Upgrade • PC
📍 FARRINGTON HIGH SCHOOL — 1564 N KING ST., HONOLULU HI, 96817
Oct 22, 2024 → Jul 31, 2025
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Oct 22 → Oct 22 | Created | ▶ Running | 0 | 0 |
| Oct 22 → Oct 29 | Ready for Scheduling | ▶ Running | 5 | 5 |
| Oct 29 → Feb 3 | On Hold | ▶ Running | 63 | 68 |
| Feb 3 → Feb 28 | Assigned | ▶ Running | 18 | 86 |
| Feb 28 → Feb 28 | Entered | ▶ Running | 0 | 86 |
| Feb 28 → Mar 4 | On Hold | ▶ Running | 2 | 88 |
| Mar 4 → Mar 4 | Reschedule | ▶ Running | 0 | 88 |
| Mar 4 → Jun 20 | On Hold | ▶ Running | 76 | 164 |
| Jun 20 → Jun 20 | Ready for Scheduling | ▶ Running | 0 | 164 |
| Jun 20 → Jun 30 | Assigned | ▶ Running | 6 | 170 |
| Jun 30 → Jul 31 | Scheduled | ▶ Running | 22 | 192 |
| Jul 31 → Jul 31 | Tech On Site | ▶ Running | 0 | 192 |
6/30 KHensley scheduled per logged email from Patricia. Email logged on WO-01211086
6/26 KHensley- POC attached to this WO is OH not HI
6/24 KHensley Patricia called me back to schedule for the schools in HI for the Ferno cots. She is going to reach out to the school admins and reach back out to confirm. Call logged on WO-01211080
6/20 KHensley called Todd to schedule for 7/31 between 8 and 9 am. Left VM. Call logged on WO-01211075
5/29/25-TE-Emailed LO & NB since they manage Ferno account.
3-4 Pgreen unassigned and move to hold status- We are not sending anyone to HI unless ferno is paying for the trip. Marcus has informed the necessary people
3/4/25 LH Cleaning up project Ferno has provided evidence that the part shipped last november. No tracking received. Please confirm the parts are onsite still when calling to schedule before sending technician. Please escalate to account management if kits are no longer onsite.
2-28 Pgreen unassigned and move to hold status- We are not sending anyone to HI unless ferno is paying for the trip. Marcus has informed the necessary people
Honolulu, HI
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-02866077 | Expenses | Open | 1 | $0.00 | Jul 15, 2:43 PM |
| WL-02866079 | Expenses | Open | 1 | $0.00 | Jul 15, 2:43 PM |
| WL-02866078 | Expenses | Open | 1 | $0.00 | Jul 15, 2:43 PM |
| WL-02885042 | Travel | Open | 6.9 | $0.00 | Jul 30, 8:49 PM |
| WL-02885049 | Expenses | Open | 1 | $0.00 | Jul 30, 8:50 PM |
| WL-02885966 | Expenses | Open | 1 | $0.00 | Jul 31, 3:28 PM |
| WL-02885962 | Parts | Open | 1 | $0.00 | Jul 31, 3:28 PM |
| WL-02885961 | Parts | Open | 1 | $0.00 | Jul 31, 3:28 PM |
| WL-02885963 | Labor | Open | 0.75 | $0.00 | Jul 31, 3:28 PM |
| WL-02885964 | Labor | Open | 1.5 | $337.61 | Jul 31, 3:28 PM |
| WL-02885965 | Travel | Open | 5.3 | $0.00 | Jul 31, 3:28 PM |
| WL-02885968 | Labor | Open | 0.25 | $0.00 | Jul 31, 3:28 PM |