Detailed work order timeline, KPIs, and analysis
FERNO • Upgrade • PC
📍 WAIAKEA HIGH SCHOOL — 155 W KAWILI ST., HILIO HI, 96720
Oct 22, 2024 → Jul 23, 2025
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Oct 22 → Oct 22 | Created | ▶ Running | 0 | 0 |
| Oct 22 → Oct 29 | Ready for Scheduling | ▶ Running | 5 | 5 |
| Oct 29 → Jan 8 | On Hold | ▶ Running | 46 | 51 |
| Jan 8 → Jan 8 | Assigned | ▶ Running | 0 | 51 |
| Jan 8 → Jan 17 | Scheduled | ▶ Running | 7 | 58 |
| Jan 17 → Feb 3 | Reschedule | ▶ Running | 10 | 68 |
| Feb 3 → Feb 3 | On Hold | ▶ Running | 0 | 68 |
| Feb 3 → Feb 28 | Assigned | ▶ Running | 18 | 86 |
| Feb 28 → Feb 28 | Entered | ▶ Running | 0 | 86 |
| Feb 28 → Mar 4 | On Hold | ▶ Running | 2 | 88 |
| Mar 4 → Mar 4 | Reschedule | ▶ Running | 0 | 88 |
| Mar 4 → Apr 15 | On Hold | ▶ Running | 30 | 118 |
| Apr 15 → Apr 15 | Assigned | ▶ Running | 0 | 118 |
| Apr 15 → Apr 18 | Ready for Scheduling | ▶ Running | 3 | 121 |
| Apr 18 → Apr 18 | Entered | ▶ Running | 0 | 121 |
| Apr 18 → May 27 | Assigned | ▶ Running | 26 | 147 |
| May 27 → Jun 20 | On Hold | ▶ Running | 17 | 164 |
| Jun 20 → Jun 23 | Ready for Scheduling | ▶ Running | 1 | 165 |
| Jun 23 → Jul 23 | Scheduled | ▶ Running | 21 | 186 |
| Jul 23 → Jul 23 | Tech On Site | ▶ Running | 0 | 186 |
6/23 KHensley scheduled per logged email from Jessica
6/20 KHensley sent an email for scheduling
3-4 Pgreen unassigned and move to hold status- We are not sending anyone to HI unless ferno is paying for the trip. Marcus has informed the necessary people
3/4/25 LH Cleaning up project Ferno has provided evidence that the part shipped last november. No tracking received. Please confirm the parts are onsite still when calling to schedule before sending technician. Please escalate to account management if kits are no longer onsite.
2-28 Pgreen unassigned and move to hold status- We are not sending anyone to HI unless ferno is paying for the trip. Marcus has informed the necessary people
(808) 480-3200
2-11 Mburris email sent to POC looking to have tech back out next week
2-11 Mburris called POC and LM on Vmail to start setting up for return trip
1-17 Pgreen FSE was not able to complete these on this trip- out of time
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-02876338 | Labor | Open | 0.25 | $0.00 | Jul 23, 6:06 PM |
| WL-02876339 | Labor | Open | 0.25 | $0.00 | Jul 23, 6:06 PM |
| WL-02876340 | Labor | Open | 1.75 | $337.61 | Jul 23, 6:06 PM |
| WL-02876342 | Travel | Open | 2.4 | $0.00 | Jul 23, 6:06 PM |
| WL-02876343 | Travel | Open | 2 | $0.00 | Jul 23, 6:06 PM |
| WL-02877280 | Labor | Open | 0.25 | $0.00 | Jul 24, 12:54 PM |