Detailed work order timeline, KPIs, and analysis
FERNO • Upgrade • PC
📍 KEALAKEHE HIGH SCHOOL — 74-5000 PUOHULIHULI ST., KAILUA KONA HI, 96740
Oct 22, 2024 → Jul 22, 2025
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Oct 22 → Oct 22 | Created | ▶ Running | 0 | 0 |
| Oct 22 → Oct 29 | Ready for Scheduling | ▶ Running | 5 | 5 |
| Oct 29 → Feb 3 | On Hold | ▶ Running | 63 | 68 |
| Feb 3 → Feb 28 | Assigned | ▶ Running | 18 | 86 |
| Feb 28 → Feb 28 | Entered | ▶ Running | 0 | 86 |
| Feb 28 → Mar 4 | On Hold | ▶ Running | 2 | 88 |
| Mar 4 → Mar 4 | Reschedule | ▶ Running | 0 | 88 |
| Mar 4 → Jun 20 | On Hold | ▶ Running | 76 | 164 |
| Jun 20 → Jun 20 | Ready for Scheduling | ▶ Running | 0 | 164 |
| Jun 20 → Jul 2 | Assigned | ▶ Running | 8 | 172 |
| Jul 2 → Jul 23 | Scheduled | ▶ Running | 14 | 186 |
7/2 KHensley scheduled per logged email from Patricia. Email logged on WO-01211081
6/19 KHensley called Todd to schedule for 6/22 between 10:30 and 11:30 am. Left VM. Call logged on WO-01211081
3-4 Pgreen unassigned and move to hold status- We are not sending anyone to HI unless ferno is paying for the trip. Marcus has informed the necessary people
3/4/25 LH Cleaning up project Ferno has provided evidence that the part shipped last november. No tracking received. Please confirm the parts are onsite still when calling to schedule before sending technician. Please escalate to account management if kits are no longer onsite.
2-28 Pgreen unassigned and move to hold status- We are not sending anyone to HI unless ferno is paying for the trip. Marcus has informed the necessary people
2-12 Mburris called site LM on Vmail for POC
10/22 CWassam discussed in District Meeting per Marcus no resolution for a FSE to area until all Work orders are available for Hawaii
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-02873944 | Labor | Open | 0.5 | $0.00 | Jul 22, 12:35 PM |
| WL-02873945 | Labor | Open | 1.8333333333333 | $0.00 | Jul 22, 12:35 PM |
| WL-02873946 | Labor | Open | 3.1666666666667 | $0.00 | Jul 22, 12:35 PM |
| WL-02873947 | Labor | Open | 1.5 | $0.00 | Jul 22, 12:35 PM |
| WL-02873948 | Labor | Open | 2.75 | $0.00 | Jul 22, 12:35 PM |
| WL-02873949 | Labor | Open | 1.25 | $0.00 | Jul 22, 12:35 PM |
| WL-02873950 | Labor | Open | 1 | $0.00 | Jul 22, 12:35 PM |
| WL-02873951 | Labor | Open | 0.25 | $0.00 | Jul 22, 12:35 PM |
| WL-02873952 | Travel | Open | 8.1 | $0.00 | Jul 22, 12:35 PM |
| WL-02873953 | Travel | Open | 2.7 | $0.00 | Jul 22, 12:35 PM |
| WL-02873954 | Expenses | Open | 1 | $0.00 | Jul 22, 12:35 PM |
| WL-02873955 | Expenses | Open | 1 | $0.00 | Jul 22, 12:35 PM |
| WL-02874964 | Labor | Open | 1.75 | $0.00 | Jul 22, 10:41 PM |
| WL-02874965 | Labor | Open | 0.75 | $0.00 | Jul 22, 10:41 PM |
| WL-02874966 | Labor | Open | 2 | $337.61 | Jul 22, 10:41 PM |
| WL-02874967 | Travel | Open | 79 | $0.00 | Jul 22, 10:41 PM |
| WL-02876478 | Parts | Open | 1 | $0.00 | Jul 23, 7:13 PM |
| WL-02876479 | Parts | Open | 1 | $0.00 | Jul 23, 7:13 PM |