Detailed work order timeline, KPIs, and analysis
FERNO • Upgrade • PC
📍 KEALAKEHE HIGH SCHOOL — 74-5000 PUOHULIHULI ST., KAILUA KONA HI, 96740
Oct 22, 2024 → Jul 22, 2025
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Oct 22 → Oct 22 | Created | ▶ Running | 0 | 0 |
| Oct 22 → Oct 29 | Ready for Scheduling | ▶ Running | 5 | 5 |
| Oct 29 → Feb 3 | On Hold | ▶ Running | 63 | 68 |
| Feb 3 → Feb 28 | Assigned | ▶ Running | 18 | 86 |
| Feb 28 → Feb 28 | Entered | ▶ Running | 0 | 86 |
| Feb 28 → Mar 4 | On Hold | ▶ Running | 2 | 88 |
| Mar 4 → Mar 4 | Reschedule | ▶ Running | 0 | 88 |
| Mar 4 → Jun 20 | On Hold | ▶ Running | 76 | 164 |
| Jun 20 → Jun 20 | Ready for Scheduling | ▶ Running | 0 | 164 |
| Jun 20 → Jul 2 | Assigned | ▶ Running | 8 | 172 |
| Jul 2 → Jul 22 | Scheduled | ▶ Running | 13 | 185 |
| Jul 22 → Jul 23 | Tech On Site | ▶ Running | 1 | 186 |
7/2 KHensley scheduled per logged email from Patricia. Email logged on WO-01211081
6/24 KHensley Patricia called me back to schedule for the schools in HI for the Ferno cots. She is going to reach out to the school admins and reach back out to confirm. Call logged on WO-01211080
6/19 KHensley called Todd to schedule for 6/22 between 10:30 and 11:30 am. Left VM. Call logged on WO-01211081
3-4 Pgreen unassigned and move to hold status- We are not sending anyone to HI unless ferno is paying for the trip. Marcus has informed the necessary people
3/4/25 LH Cleaning up project Ferno has provided evidence that the part shipped last november. No tracking received. Please confirm the parts are onsite still when calling to schedule before sending technician. Please escalate to account management if kits are no longer onsite.
2-28 Pgreen unassigned and move to hold status- We are not sending anyone to HI unless ferno is paying for the trip. Marcus has informed the necessary people
2-12 Mburris called site LM on Vmail for POC
10/24-
Your shipment
1Z4766270346353359
1 of 3 Piece Shipment
Estimated delivery
Wednesday, October 30 between 11:45 A.M. - 1:45 P.M.
Your shipment
1Z4766270346227969
1 of 3 Piece Shipment
Estimated delivery
Wednesday, October 30 between 11:45 A.M. - 1:45 P.M.
Your shipment
1Z4766270348072971
1 of 3 Piece Shipment
Estimated delivery
Wednesday, October 30 between 11:45 A.M. - 1:45 P.M.
10/22 CWassam discussed in District Meeting per Marcus no resolution for a FSE to area until all Work orders are available for Hawaii
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-02875006 | Labor | Open | 1.75 | $337.61 | Jul 22, 10:52 PM |
| WL-02875007 | Labor | Open | 2 | $0.00 | Jul 22, 10:52 PM |
| WL-02875008 | Travel | Open | 79 | $0.00 | Jul 22, 10:52 PM |
| WL-02876480 | Parts | Open | 1 | $0.00 | Jul 23, 7:15 PM |
| WL-02876481 | Parts | Open | 1 | $0.00 | Jul 23, 7:15 PM |