Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 National Institutes of Health — 10 Center Dr, Bethesda MD, 20892
Jan 15, 2026 → May 22, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jan 15 → Jan 16 | Created | ▶ Running | 1 | 1 |
| Jan 16 → Apr 30 | Ready for Release | ⏸ Paused | 72 | — |
| Apr 30 → May 11 | On Hold | ▶ Running | 7 | 8 |
| May 11 → May 20 | Ready for Release | ⏸ Paused | 7 | — |
| May 20 → May 22 | Scheduled | ▶ Running | 2 | 10 |
05/20/2026 Chris confirmed onsite visit with FSE Michael Steencken. Dispatching to Michael for 5/22
05/20/2026 ARuby - Sent email to Chris for visibility christopher.singh@nih.gov
05/18/2026 YEspino Called 301-496-1311 to speak to Chris over the device in question. Was able to speak to Chris and he advised they are currently still looking for it and when they anything they would email us back.
05/13/2026 ARuby - Emailed Chris christopher.singh@nih.gov back asking if he had SN DE43804387
05/11/2026 RArnold - Device SN# referenced in email is wrong. Please reach out to the custome rand ask about DE43804387
05/05/2026 - ARuby - Customer stated this device was traded in March 2023
04/30/2026 - ARuby - called 3014961311 This is the number for the biomed. Tech said they already gave us who to contact I asked for Chris Singh they said I would still need to email him. They gave Angela the wrong POC. Found contact for Chris from previous WO. Sending email to christopher.singh@nih.gov to propose onsite visit with Michael Steencken on Monday 5/4
04/30/2026 - ARuby - Rcvd email from Lead Research Sonographer Lab Equipment Manager sidenkos@nhlbi.nih.gov Stanislav Sidenko on 4/22 stating they dont have this device in their lab
04/29/2026: ARoosa - Called 301-496-1993, was answered saying the person you are trying to reach is unavailable. This # is listed as facility # on google, found another possible listing and called 301-496-4000, xfer to biomed, spoke to a female who's name she said so fast i did not catch, she asked me to hold then came back and asked me to send an email to dram@cc.nh.gov I went to confirm what she had said and she hung up on me before I had the chance to confirm so I am sending email to the above address.
04/22/2026: ARoosa - Called 240-263-0849, Stanislav Sidenko, VM/LM sent email to
sidenkos@nhlbi.nih.gov
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03236081 | Labor | Open | 4 | $0.00 | May 22, 3:42 PM |
| WL-03236082 | Labor | Open | 0.5 | $50.00 | May 22, 3:42 PM |
| WL-03236083 | Labor | Open | 1.5 | $155.00 | May 22, 3:42 PM |
| WL-03236084 | Travel | Open | 185 | $0.00 | May 22, 3:42 PM |
| WL-03236085 | Travel | Open | 41.6 | $0.00 | May 22, 3:42 PM |
| WL-03237664 | Labor | Open | - | $38.00 | May 26, 7:15 AM |