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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
248d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 205d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 206d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 193d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 184d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 178d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 181d
Technician / Field Supervisor
Filtered to Dispatch (Dispatch / L2) — Show all teams

Attention Queue

Showing 2,762 of 12,104 open WOs · team: Dispatch
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01319538 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319539 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319540 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319541 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319542 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319543 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319544 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319546 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319547 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319548 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319549 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319550 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319551 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319552 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319553 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319554 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319555 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319556 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319559 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319560 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319561 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319562 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319563 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319564 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319565 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319566 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319567 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319568 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319569 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319570 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319571 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319572 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319573 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319580 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319581 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319582 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319583 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319584 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319585 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319586 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319587 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319588 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319589 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319590 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319591 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319592 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319593 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319594 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319595 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319596 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 346d
2 GE Healthcare FMI 2,737 2,737 195d
3 HIGI LLC 1,207 1,207 215d
4 GCX Medical 825 825 195d
5 CVS 515 515 241d
6 GE HEALTHCARE 489 489 213d
7 Oak Street Health 243 243 192d
8 MIDMARK 187 187 183d
9 AGILENT TECHNOLOGIES (ASP) 173 173 196d
10 AGILENT TECHNOLOGIES (VPD) 153 153 209d
11 TEXAS MEDICAL SCREENING 144 144 187d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 339d
13 Conviva Care Solutions (Humana) 99 99 190d
14 Modern Animal Hospital 63 63 188d
15 HCA Urgent Care 62 62 202d