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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
248d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 205d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 206d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 193d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 184d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 178d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 180d
Technician / Field Supervisor
Filtered to Dispatch (Dispatch / L2) — Show all teams

Attention Queue

Showing 2,762 of 12,104 open WOs · team: Dispatch
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01319482 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319483 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319484 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319485 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319486 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319487 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319488 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319489 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319490 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319491 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319492 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319493 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319494 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319496 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319497 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319498 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319499 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319500 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319502 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319503 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319504 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319505 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319507 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319509 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319510 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319511 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319512 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319513 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319514 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319515 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319516 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319517 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319518 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319519 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319520 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319521 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319522 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319525 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319526 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319527 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319528 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319529 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319530 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319531 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319532 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319533 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319534 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319535 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319536 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319537 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 346d
2 GE Healthcare FMI 2,737 2,737 195d
3 HIGI LLC 1,207 1,207 215d
4 GCX Medical 825 825 195d
5 CVS 515 515 241d
6 GE HEALTHCARE 489 489 213d
7 Oak Street Health 243 243 192d
8 MIDMARK 187 187 182d
9 AGILENT TECHNOLOGIES (ASP) 173 173 196d
10 AGILENT TECHNOLOGIES (VPD) 153 153 209d
11 TEXAS MEDICAL SCREENING 144 144 187d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 339d
13 Conviva Care Solutions (Humana) 99 99 189d
14 Modern Animal Hospital 63 63 188d
15 HCA Urgent Care 62 62 202d