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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
316d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 274d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 274d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 262d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 253d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 247d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 249d
Technician / Field Supervisor
Filtered to Dispatch (Dispatch / L2) — Show all teams

Attention Queue

Showing 2,762 of 12,104 open WOs · team: Dispatch
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01319482 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319483 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319484 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319485 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319486 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319487 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319488 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319489 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319490 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319491 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319492 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319493 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319494 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319496 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319497 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319498 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319499 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319500 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319502 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319503 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319504 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319505 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319507 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319509 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319510 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319511 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319512 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319513 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319514 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319515 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319516 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319517 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319518 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319519 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319520 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319521 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319522 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319525 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319526 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319527 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319528 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319529 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319530 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319531 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319532 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319533 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319534 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319535 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319536 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319537 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 414d
2 GE Healthcare FMI 2,737 2,737 264d
3 HIGI LLC 1,207 1,207 284d
4 GCX Medical 825 825 264d
5 CVS 515 515 310d
6 GE HEALTHCARE 489 489 282d
7 Oak Street Health 243 243 261d
8 MIDMARK 187 187 251d
9 AGILENT TECHNOLOGIES (ASP) 173 173 265d
10 AGILENT TECHNOLOGIES (VPD) 153 153 278d
11 TEXAS MEDICAL SCREENING 144 144 256d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 408d
13 Conviva Care Solutions (Humana) 99 99 258d
14 Modern Animal Hospital 63 63 257d
15 HCA Urgent Care 62 62 271d