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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
248d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 205d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 206d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 193d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 184d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 178d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 181d
Technician / Field Supervisor
Filtered to Dispatch (Dispatch / L2) — Show all teams

Attention Queue

Showing 2,762 of 12,104 open WOs · team: Dispatch
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01319597 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319598 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319599 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319600 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319601 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319602 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319603 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319604 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319605 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319606 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319607 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319608 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319609 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319610 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319611 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319612 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319613 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319614 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319615 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319616 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319617 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319618 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319619 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319620 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319621 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319622 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319623 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319624 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319625 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319626 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319627 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319628 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319629 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319630 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319631 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319632 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319633 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319636 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319637 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319638 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319639 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319640 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319641 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319642 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319643 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319644 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319645 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319646 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319647 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319648 100 192d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 346d
2 GE Healthcare FMI 2,737 2,737 195d
3 HIGI LLC 1,207 1,207 215d
4 GCX Medical 825 825 195d
5 CVS 515 515 241d
6 GE HEALTHCARE 489 489 213d
7 Oak Street Health 243 243 192d
8 MIDMARK 187 187 183d
9 AGILENT TECHNOLOGIES (ASP) 173 173 196d
10 AGILENT TECHNOLOGIES (VPD) 153 153 209d
11 TEXAS MEDICAL SCREENING 144 144 187d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 339d
13 Conviva Care Solutions (Humana) 99 99 190d
14 Modern Animal Hospital 63 63 188d
15 HCA Urgent Care 62 62 202d