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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
248d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 205d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 206d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 193d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 184d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 178d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 180d
Technician / Field Supervisor
Filtered to Dispatch (Dispatch / L2) — Show all teams

Attention Queue

Showing 2,762 of 12,104 open WOs · team: Dispatch
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01319432 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319433 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319434 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319435 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319436 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319437 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319438 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319439 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319440 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319441 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319442 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319443 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319444 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319445 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319446 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319447 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319448 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319449 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319450 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319451 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319452 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319453 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319454 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319455 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319456 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319457 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319458 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319459 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319460 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319461 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319462 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319463 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319464 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319465 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319466 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319467 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319468 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319469 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319470 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319471 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319472 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319473 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319474 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319475 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319476 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319477 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319478 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319479 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319480 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319481 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 346d
2 GE Healthcare FMI 2,737 2,737 195d
3 HIGI LLC 1,207 1,207 215d
4 GCX Medical 825 825 195d
5 CVS 515 515 241d
6 GE HEALTHCARE 489 489 213d
7 Oak Street Health 243 243 192d
8 MIDMARK 187 187 182d
9 AGILENT TECHNOLOGIES (ASP) 173 173 196d
10 AGILENT TECHNOLOGIES (VPD) 153 153 209d
11 TEXAS MEDICAL SCREENING 144 144 187d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 339d
13 Conviva Care Solutions (Humana) 99 99 189d
14 Modern Animal Hospital 63 63 188d
15 HCA Urgent Care 62 62 202d