Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
317d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 274d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 274d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 262d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 253d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 247d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 249d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01233100 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233101 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233103 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233104 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233105 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233106 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233107 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233108 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233110 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233111 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233112 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233113 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233116 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233120 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233123 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233131 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233124 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233127 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233136 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233137 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233138 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233139 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233141 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233146 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233165 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233168 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233149 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233152 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233153 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233156 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233161 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233163 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233169 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233171 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233173 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233196 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233197 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233174 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233175 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233176 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233180 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233188 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233191 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233202 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233203 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233220 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233221 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233209 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233210 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233211 100 314d — 658d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 415d
2 GE Healthcare FMI 2,737 2,737 264d
3 HIGI LLC 1,207 1,207 284d
4 GCX Medical 825 825 264d
5 CVS 515 515 310d
6 GE HEALTHCARE 489 489 282d
7 Oak Street Health 243 243 261d
8 MIDMARK 187 187 251d
9 AGILENT TECHNOLOGIES (ASP) 173 173 265d
10 AGILENT TECHNOLOGIES (VPD) 153 153 278d
11 TEXAS MEDICAL SCREENING 144 144 256d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 408d
13 Conviva Care Solutions (Humana) 99 99 258d
14 Modern Animal Hospital 63 63 257d
15 HCA Urgent Care 62 62 271d