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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
247d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 205d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 205d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 193d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 184d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 178d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 180d
Technician / Field Supervisor
Filtered to Dispatch (Dispatch / L2) — Show all teams

Attention Queue

Showing 2,762 of 12,104 open WOs · team: Dispatch
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01319332 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319333 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319334 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319335 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319336 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319337 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319338 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319339 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319340 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319341 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319342 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319343 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319344 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319345 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319346 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319347 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319348 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319349 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319350 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319351 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319352 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319353 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319354 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319355 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319356 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319357 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319358 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319359 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319360 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319361 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319362 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319363 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319364 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319365 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319366 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319367 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319368 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319369 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319370 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319371 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319372 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319373 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319374 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319375 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319376 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319377 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319378 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319379 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319380 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319381 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 346d
2 GE Healthcare FMI 2,737 2,737 195d
3 HIGI LLC 1,207 1,207 215d
4 GCX Medical 825 825 195d
5 CVS 515 515 241d
6 GE HEALTHCARE 489 489 213d
7 Oak Street Health 243 243 192d
8 MIDMARK 187 187 182d
9 AGILENT TECHNOLOGIES (ASP) 173 173 196d
10 AGILENT TECHNOLOGIES (VPD) 153 153 209d
11 TEXAS MEDICAL SCREENING 144 144 187d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 339d
13 Conviva Care Solutions (Humana) 99 99 189d
14 Modern Animal Hospital 63 63 188d
15 HCA Urgent Care 62 62 202d