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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
247d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 205d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 205d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 193d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 184d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 178d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 180d
Technician / Field Supervisor
Filtered to Dispatch (Dispatch / L2) — Show all teams

Attention Queue

Showing 2,762 of 12,104 open WOs · team: Dispatch
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01319382 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319383 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319384 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319385 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319386 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319387 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319388 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319389 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319390 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319391 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319392 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319393 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319394 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319395 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319396 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319397 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319398 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319399 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319400 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319401 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319402 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319403 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319404 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319405 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319406 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319407 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319408 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319409 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319410 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319411 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319412 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319413 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319414 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319415 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319416 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319417 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319418 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319419 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319420 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319421 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319422 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319423 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319424 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319425 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319426 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319427 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319428 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319429 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319430 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319431 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 346d
2 GE Healthcare FMI 2,737 2,737 195d
3 HIGI LLC 1,207 1,207 215d
4 GCX Medical 825 825 195d
5 CVS 515 515 241d
6 GE HEALTHCARE 489 489 213d
7 Oak Street Health 243 243 192d
8 MIDMARK 187 187 182d
9 AGILENT TECHNOLOGIES (ASP) 173 173 196d
10 AGILENT TECHNOLOGIES (VPD) 153 153 209d
11 TEXAS MEDICAL SCREENING 144 144 187d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 339d
13 Conviva Care Solutions (Humana) 99 99 189d
14 Modern Animal Hospital 63 63 188d
15 HCA Urgent Care 62 62 202d