Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
302d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 325d 428d 1,022d
4,806 0 0 0
Holding 3,712 339d 396d 1,023d
3,712 0 0 0
Dispatch 2,762 262d 280d 623d
2,762 0 0 0
Billing 401 288d 309d 758d
401 0 0 0
Material Management 283 267d 288d 668d
283 0 0 0
Field Work 140 280d 311d 630d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01279205 496d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-13
WO-01279207 496d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-13
WO-01279211 496d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-13
WO-01279218 496d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-13
WO-01279220 496d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-13
WO-01279221 496d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-13
WO-01279222 496d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-13
WO-01279306 496d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-14
WO-01279307 496d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-14
WO-01279308 496d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-14
WO-01279309 496d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-14
WO-01279374 493d
Critical Field Work Incomplete PHILIPS HEALTHCARE FCO — 2025-06-16
WO-01279415 493d
Critical Coordinators Assigned HIGI LLC Support — 2025-06-16
WO-01280394 492d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-18
WO-01280395 492d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-18
WO-01280396 492d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-18
WO-01280397 492d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-18
WO-01280398 492d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-18
WO-01280399 492d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-18
WO-01280400 492d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-18
WO-01280774 491d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-06-19
WO-01280778 490d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-19
WO-01280780 490d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-19
WO-01280814 490d
Critical Field Work Incomplete PHILIPS HEALTHCARE FCO — 2025-06-19
WO-01280898 490d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-06-19
WO-01283252 489d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-20
WO-01283253 489d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-20
WO-01283255 489d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-20
WO-01283256 489d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-20
WO-01283257 489d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-20
WO-01283258 489d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-20
WO-01283259 489d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-20
WO-01283300 489d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-20
WO-01283303 489d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-20
WO-01283307 489d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-20
WO-01283507 486d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-06-23
WO-01283877 485d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-24
WO-01283881 485d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-24
WO-01283883 485d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-24
WO-01284085 484d
Critical Holding On Hold Kontakt.io Acct. Management — 2025-06-25
WO-01284135 484d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-25
WO-01284136 484d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-25
WO-01284137 484d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-25
WO-01284138 484d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-25
WO-01284139 484d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-25
WO-01284141 484d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-25
WO-01284143 484d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-25
WO-01284144 484d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-25
WO-01284146 484d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-25
WO-01284148 484d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-06-25
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical