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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
303d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 326d 429d 1,023d
4,806 0 0 0
Holding 3,712 340d 397d 1,024d
3,712 0 0 0
Dispatch 2,762 263d 280d 624d
2,762 0 0 0
Billing 401 288d 310d 759d
401 0 0 0
Material Management 283 268d 289d 668d
283 0 0 0
Field Work 140 281d 311d 631d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01340673 267d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-01-29
WO-01340674 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340675 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340676 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340677 267d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-01-29
WO-01340678 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340680 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340681 267d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Drop Shipment Yes 2026-01-29
WO-01340682 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340683 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340685 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340686 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340687 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340688 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340689 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340693 267d
Critical Coordinators Scheduled ArchWell Health Virtual Tech - Field Repair Yes 2026-01-29
WO-01340696 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340699 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340700 267d
Critical Material Management Awaiting Parts Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Field Repair Yes 2026-01-29
WO-01340701 267d
Critical Billing Ready to Bill Oak Street Health SWAPOUT Yes 2026-01-29
WO-01340703 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340704 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340707 267d
Critical Coordinators Assigned CareATC Inspection — 2026-01-29
WO-01340708 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340709 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340710 267d
Critical Billing Ready to Bill MIDMARK Repair Cust 2026-01-29
WO-01340711 267d
Critical Coordinators Scheduled CareATC Inspection — 2026-01-29
WO-01340712 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340714 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340715 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340716 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340717 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340718 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340719 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340721 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340722 267d
Critical Billing Ready to Bill Oak Street Health SWAPOUT Yes 2026-01-29
WO-01340723 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340724 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340725 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340726 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340727 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340728 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340729 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340730 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340731 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340733 267d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340743 267d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2026-01-29
WO-01340535 267d
Critical Coordinators Reschedule Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-01-29
WO-01340538 267d
Critical Material Management Awaiting Parts Mukwonago Animal Hospital Virtual Tech - Field Repair Yes 2026-01-29
WO-01340539 267d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-01-29
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical