Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
235d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 258d 361d 955d
4,806 0 0 0
Holding 3,712 272d 329d 957d
3,712 0 0 0
Dispatch 2,762 195d 213d 556d
2,762 0 0 0
Billing 401 221d 242d 691d
401 0 0 0
Material Management 283 200d 221d 601d
283 0 0 0
Field Work 140 213d 244d 563d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01340591 200d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340593 200d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340595 200d
Critical Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Repair Cust 2026-01-29
WO-01340596 200d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340597 200d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340598 200d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340600 200d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340601 200d
Critical Coordinators Assigned CareATC Inspection 2026-01-29
WO-01340602 200d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340605 200d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340635 200d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340637 200d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340638 200d
Critical Coordinators Assigned Oak Street Health Inspection 2026-01-29
WO-01340639 200d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340640 200d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340641 200d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340642 200d
Critical Coordinators Assigned HCA Urgent Care Inspection 2026-01-29
WO-01340643 200d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340644 200d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (VPD) Overhaul 2026-01-29
WO-01340645 200d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340646 200d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340648 200d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340649 200d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair/PM 2026-01-29
WO-01340650 200d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340651 200d
Critical Coordinators Assigned CareATC Inspection 2026-01-29
WO-01340652 200d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340653 200d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection 2026-01-29
WO-01340655 200d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340656 200d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340657 200d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340658 200d
Critical Coordinators Scheduled ArchWell Health Inspection 2026-01-29
WO-01340659 200d
Critical Coordinators Assigned CareATC Inspection 2026-01-29
WO-01340660 200d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340661 200d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul 2026-01-29
WO-01340535 200d
Critical Coordinators Reschedule Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-01-29
WO-01340538 200d
Critical Material Management Awaiting Parts Mukwonago Animal Hospital Virtual Tech - Field Repair Yes 2026-01-29
WO-01340410 200d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair 2026-01-28
WO-01340411 200d
Critical Coordinators Assigned GE HEALTHCARE Repair 2026-01-28
WO-01340414 200d
Critical Dispatch L2 Review GE Healthcare FMI Installation 2026-01-28
WO-01340420 200d
Critical Billing Billing Review Newaukum Valley Veterinary Services Asset Tagging 2026-01-28
WO-01340434 200d
Critical Material Management Awaiting Parts HIGI LLC Repair/PM Yes 2026-01-28
WO-01340435 200d
Critical Billing Ready to Bill Care Vet Virtual Tech - Field Repair Yes 2026-01-28
WO-01340441 200d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair 2026-01-28
WO-01340443 200d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair Yes 2026-01-28
WO-01340318 200d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-28
WO-01340319 200d
Critical Billing Billing Review MIDMARK Repair 2026-01-28
WO-01340320 200d
Critical Material Management Awaiting Parts Direct Fairways Installation 2026-01-28
WO-01340324 200d
Critical Coordinators Reschedule MIDMARK Repair Cust 2026-01-28
WO-01340338 200d
Critical Holding Ready for Release GE Healthcare FMI FCO 2026-01-28
WO-01340339 200d
Critical Holding Ready for Release GE Healthcare FMI FCO 2026-01-28
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical