Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
235d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 258d 361d 955d
4,806 0 0 0
Holding 3,712 272d 329d 956d
3,712 0 0 0
Dispatch 2,762 195d 213d 556d
2,762 0 0 0
Billing 401 220d 242d 691d
401 0 0 0
Material Management 283 200d 221d 600d
283 0 0 0
Field Work 140 213d 243d 563d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01340923 198d
Critical Coordinators Assigned GE HEALTHCARE Repair 2026-01-30
WO-01340924 198d
Critical Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Inspection 2026-01-30
WO-01340926 198d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-30
WO-01340927 198d
Critical Coordinators Scheduled CONTINUING HEALTHCARE SOLUTIONS Preventive Maintenance 2026-01-30
WO-01340928 198d
Critical Coordinators Scheduled AccuCare Event Medical Preventive Maintenance 2026-01-30
WO-01340930 198d
Critical Coordinators Scheduled Milford Regional Physician Group Inspection 2026-01-30
WO-01340931 198d
Critical Coordinators Scheduled MARTINSVILLE RESCUE SQUAD Preventive Maintenance 2026-01-30
WO-01340932 198d
Critical Coordinators Assigned GCX Medical Upgrade 2026-01-30
WO-01340935 198d
Critical Coordinators Scheduled TROY FIRE DEPARTMENT Preventive Maintenance 2026-01-30
WO-01340936 198d
Critical Coordinators Assigned RELIANCE MEDICAL TRANSPORT Preventive Maintenance 2026-01-30
WO-01340938 198d
Critical Coordinators Scheduled AccuCare Event Medical Preventive Maintenance 2026-01-30
WO-01340940 198d
Critical Coordinators Scheduled Crossover Health Management Services Inspection 2026-01-30
WO-01340941 198d
Critical Material Management Awaiting Parts Care Vet Virtual Tech - Field Repair Yes 2026-01-30
WO-01340943 198d
Critical Coordinators Ready for Scheduling MIDMARK Repair Cust 2026-01-30
WO-01340944 198d
Critical Coordinators Scheduled AccuCare Event Medical Preventive Maintenance 2026-01-30
WO-01340945 198d
Critical Dispatch Production HIGI LLC Installation Yes 2026-01-30
WO-01340946 198d
Critical Billing Billing Review FERNO Parts Sale Yes 2026-01-30
WO-01340858 199d
Critical Coordinators Assigned GE HEALTHCARE Repair 2026-01-30
WO-01340860 199d
Critical Coordinators Reschedule Sono Bello Depot Yes 2026-01-30
WO-01340861 199d
Critical Coordinators Scheduled MIDMARK Repair Cust 2026-01-30
WO-01340867 199d
Critical Material Management Awaiting Parts Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Drop Shipment Yes 2026-01-30
WO-01340751 199d
Critical Coordinators Assigned GE HEALTHCARE Repair 2026-01-29
WO-01340755 199d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair 2026-01-29
WO-01340757 199d
Critical Coordinators Scheduled Johnson & Johnson EHW Inspection 2026-01-29
WO-01340671 199d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340672 199d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340673 199d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair 2026-01-29
WO-01340674 199d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340675 199d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340676 199d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340677 199d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair 2026-01-29
WO-01340678 199d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340680 199d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340681 199d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Drop Shipment Yes 2026-01-29
WO-01340682 199d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340683 199d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340685 199d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340686 199d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340687 199d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340688 199d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340689 199d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340693 199d
Critical Coordinators Scheduled ArchWell Health Virtual Tech - Field Repair Yes 2026-01-29
WO-01340696 199d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340699 199d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340700 199d
Critical Material Management Awaiting Parts Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Field Repair Yes 2026-01-29
WO-01340701 199d
Critical Billing Ready to Bill Oak Street Health SWAPOUT Yes 2026-01-29
WO-01340703 199d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340704 199d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
WO-01340707 199d
Critical Coordinators Assigned CareATC Inspection 2026-01-29
WO-01340708 199d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL 2026-01-29
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical