Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
302d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 325d 428d 1,022d
4,806 0 0 0
Holding 3,712 340d 396d 1,024d
3,712 0 0 0
Dispatch 2,762 262d 280d 623d
2,762 0 0 0
Billing 401 288d 309d 759d
401 0 0 0
Material Management 283 267d 288d 668d
283 0 0 0
Field Work 140 280d 311d 630d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01291143 470d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-10
WO-01291144 470d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-10
WO-01291145 470d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-10
WO-01291146 470d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-10
WO-01291147 470d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-10
WO-01291148 469d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-10
WO-01291149 469d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-10
WO-01291150 469d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-10
WO-01291346 469d
Critical Billing Invoice Pending GE Healthcare FMI Installation — 2025-07-11
WO-01291349 469d
Critical Billing Invoice Pending GE Healthcare FMI Installation — 2025-07-11
WO-01291399 469d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-11
WO-01291453 468d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE Preventive Maintenance — 2025-07-11
WO-01291462 468d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-11
WO-01291508 468d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-11
WO-01291509 468d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-11
WO-01291510 468d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-11
WO-01291978 465d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-07-15
WO-01292112 464d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-15
WO-01292113 464d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-15
WO-01292116 464d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-15
WO-01292118 464d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-15
WO-01292121 464d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-15
WO-01292124 464d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-15
WO-01292129 464d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-15
WO-01292275 464d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-16
WO-01292277 464d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-16
WO-01292293 464d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-16
WO-01292494 463d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-07-17
WO-01292634 462d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-17
WO-01292635 462d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-17
WO-01292640 462d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-17
WO-01292641 462d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-17
WO-01292643 462d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-17
WO-01292645 462d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-17
WO-01292647 462d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-17
WO-01292649 462d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-17
WO-01292652 462d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-17
WO-01292654 462d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-17
WO-01292662 462d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-07-17
WO-01292771 462d
Critical Material Management Awaiting Parts Open Cities Health Center Virtual Tech - Field Repair Yes 2025-07-18
WO-01292875 461d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-18
WO-01292876 461d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-18
WO-01292877 461d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2025-07-18
WO-01292892 461d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-07-18
WO-01292926 459d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-07-21
WO-01292961 459d
Critical Holding On Hold Oak Street Health Inspection — 2025-07-21
WO-01292965 459d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-07-21
WO-01292984 459d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-21
WO-01292987 459d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-07-21
WO-01293023 458d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-07-21
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical