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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
317d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 274d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 275d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 262d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 253d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 250d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01319256 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319257 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319258 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319259 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319260 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319261 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319262 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319263 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319264 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319265 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319266 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319267 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319268 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319269 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319270 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319271 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319272 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319273 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319274 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319275 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319276 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319277 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319278 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319279 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319280 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319281 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319282 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319283 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319284 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319285 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319286 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319287 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319288 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319289 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319290 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319291 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319292 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319293 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319294 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319295 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319296 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319297 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319298 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319299 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319300 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319301 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319302 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319303 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319304 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319305 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 415d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 264d
5 CVS 515 515 310d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 261d
8 MIDMARK 187 187 252d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 256d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 259d
14 Modern Animal Hospital 63 63 257d
15 HCA Urgent Care 62 62 272d