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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
249d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 206d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 207d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01319356 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319357 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319358 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319359 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319360 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319361 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319362 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319363 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319364 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319365 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319366 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319367 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319368 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319369 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319370 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319371 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319372 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319373 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319374 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319375 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319376 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319377 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319378 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319379 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319380 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319381 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319382 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319383 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319384 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319385 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319386 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319387 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319388 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319389 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319390 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319391 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319392 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319393 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319394 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319395 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319396 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319397 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319398 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319399 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319400 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319401 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319402 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319403 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319404 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319405 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 347d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 188d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d