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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
250d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 207d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01319456 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319457 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319458 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319459 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319460 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319461 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319462 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319463 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319464 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319465 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319466 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319467 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319468 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319469 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319470 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319471 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319472 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319473 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319474 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319475 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319476 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319477 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319478 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319479 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319480 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319481 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319482 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319483 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319484 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319485 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319486 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319487 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319488 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319489 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319490 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319491 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319492 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319493 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319494 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319496 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319497 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319498 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319499 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319500 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319502 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319503 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319504 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319505 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319507 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319509 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 348d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d