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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
250d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 207d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor
Filtered to Dispatch (Dispatch / L2) — Show all teams

Attention Queue

Showing 2,762 of 12,104 open WOs · team: Dispatch
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01319051 100 194d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319052 100 194d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319053 100 194d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319054 100 194d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319055 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319056 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319057 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319058 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319059 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319060 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319061 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319062 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319063 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319064 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319065 100 194d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319066 100 194d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319067 100 194d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319068 100 194d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319069 100 194d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319070 100 194d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319071 100 194d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319072 100 194d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319073 100 194d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319074 100 194d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319075 100 194d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319076 100 194d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319077 100 194d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319078 100 194d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319079 100 194d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319080 100 194d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319081 100 194d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319082 100 194d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319083 100 194d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319084 100 194d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319085 100 194d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319086 100 194d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319087 100 194d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319088 100 194d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319089 100 194d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319090 100 194d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319091 100 198d 54d 254d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01325103 100 180d — 248d Needs Action Dispatch L2 Review Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Healthcare Provider PC Yes
WO-01326950 100 206d 46d 242d Needs Action Dispatch L2 Screening MIDMARK Installation Healthcare Provider PC —
WO-01327098 100 221d 45d 242d Needs Action Dispatch Logistics HIGI LLC Removal Kiosk PC —
WO-01327101 100 221d 45d 242d Needs Action Dispatch Logistics HIGI LLC Removal Kiosk PC Parts Wrong —
WO-01327387 100 214d 44d 240d Needs Action Dispatch L2 Screening AVANTOR SERVICES (FORMERLY VWR CATALYST) Installation Lab/Power P7 —
WO-01327388 100 214d — 240d Needs Action Dispatch L2 Screening AVANTOR SERVICES (FORMERLY VWR CATALYST) IOQ Lab/Power P7 —
WO-01327790 100 198d 0d 236d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01327793 100 198d 0d 236d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01327808 100 198d 0d 236d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 348d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d