Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
250d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 208d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor
Filtered to Dispatch (Dispatch / L2) — Show all teams

Attention Queue

Showing 2,762 of 12,104 open WOs · team: Dispatch
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01349425 100 191d 10d 194d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01349426 100 191d 10d 194d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01349427 100 191d 10d 194d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01349553 100 193d 11d 193d Needs Action Dispatch Logistics HIGI LLC Removal Kiosk PC —
WO-01349626 100 188d 11d 193d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01349628 100 188d 11d 193d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01349629 100 188d 11d 193d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01349688 100 191d 10d 193d Needs Action Dispatch Entered PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01349690 100 191d 10d 193d Needs Action Dispatch Entered PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01349855 100 179d 10d 192d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01349856 100 188d 8d 192d Needs Action Dispatch Production HIGI LLC Installation Kiosk PC Yes
WO-01349861 100 179d 10d 192d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01349869 100 192d 10d 192d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01349872 100 192d 10d 192d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01349875 100 192d 10d 192d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01349876 100 192d 10d 192d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01349877 100 192d 10d 192d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01349879 100 192d 10d 192d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01349883 100 192d 10d 192d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01349886 100 192d 10d 192d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01349887 100 192d 10d 192d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01349889 100 192d 10d 192d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01349890 100 192d 10d 192d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01349891 100 192d 10d 192d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01349895 100 192d 10d 192d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01349896 100 180d 2d 192d Needs Action Dispatch Entered BLUE SPRINGS ANIMAL HOSPITAL Repair Healthcare Provider P3 Parts Shipping Yes
WO-01350649 100 187d 7d 188d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01350650 100 187d 7d 188d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01350652 100 187d 7d 188d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01350653 100 187d 7d 188d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01350656 100 187d 7d 188d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01350659 100 187d 7d 188d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01350661 100 180d 7d 188d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01350662 100 180d 7d 188d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01350677 100 186d 7d 188d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01350678 100 186d 7d 188d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01350679 100 187d 7d 188d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01350681 100 187d 7d 188d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01350682 100 187d 7d 188d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01350861 100 181d 7d 187d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351043 100 185d 6d 186d Needs Action Dispatch L2 Screening MIDMARK Installation Healthcare Provider PC —
WO-01351292 100 181d 5d 185d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351293 100 181d 5d 185d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351295 100 179d 5d 185d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351296 100 181d 5d 185d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351297 100 181d 5d 185d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351298 100 181d 5d 185d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351299 100 179d 5d 185d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351305 100 185d 5d 185d Needs Action Dispatch Entered AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01351307 100 181d 5d 185d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 348d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d