Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
320d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 277d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 278d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 265d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 256d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 250d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 253d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01138669 100 806d — 969d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01138671 100 806d — 969d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01138672 100 806d — 969d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01138673 100 806d — 969d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01138674 100 806d — 969d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01138675 100 806d — 969d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01138677 100 806d — 969d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01138678 100 806d — 969d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01138679 100 806d — 969d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01138718 100 806d — 969d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01138720 100 806d — 969d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01138780 100 811d 512d 969d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01138989 100 811d 511d 969d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01138990 100 811d 511d 969d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01138993 100 811d 511d 969d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01138997 100 811d 511d 969d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01139121 100 811d 511d 968d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01139132 100 811d 511d 968d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01139133 100 811d 511d 968d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01139170 100 811d 511d 968d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01139175 100 811d 511d 968d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01139202 100 811d 511d 968d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01140285 100 811d 508d 963d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01140287 100 811d 508d 963d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01140941 100 811d 506d 962d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01141318 100 811d 505d 958d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01141946 100 811d 503d 957d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01142047 100 811d 503d 956d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01142081 100 811d 503d 956d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01142102 100 811d 503d 956d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01142731 100 706d — 954d Needs Action Holding On Hold ZONO SANITECH Upgrade FCO PSM —
WO-01142889 100 811d 501d 954d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01149401 100 811d 494d 944d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01150184 100 811d 492d 941d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01150564 100 811d 491d 940d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01150566 100 811d 491d 940d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01150571 100 811d 491d 940d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01150795 100 489d 445d 937d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01150807 100 811d 490d 937d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01150809 100 811d 490d 937d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01150813 100 811d 490d 937d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01150814 100 811d 490d 937d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01150816 100 811d 490d 937d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01150818 100 811d 490d 937d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01150820 100 811d 490d 937d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01150823 100 811d 490d 937d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01150825 100 811d 490d 937d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01150828 100 811d 490d 937d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01150830 100 811d 490d 937d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01150832 100 811d 490d 937d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 418d
2 GE Healthcare FMI 2,737 2,737 267d
3 HIGI LLC 1,207 1,207 287d
4 GCX Medical 825 825 267d
5 CVS 515 515 313d
6 GE HEALTHCARE 489 489 285d
7 Oak Street Health 243 243 264d
8 MIDMARK 187 187 255d
9 AGILENT TECHNOLOGIES (ASP) 173 173 268d
10 AGILENT TECHNOLOGIES (VPD) 153 153 281d
11 TEXAS MEDICAL SCREENING 144 144 259d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 411d
13 Conviva Care Solutions (Humana) 99 99 262d
14 Modern Animal Hospital 63 63 260d
15 HCA Urgent Care 62 62 274d