Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
303d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 326d 429d 1,023d
4,806 0 0 0
Holding 3,712 340d 397d 1,024d
3,712 0 0 0
Dispatch 2,762 263d 280d 624d
2,762 0 0 0
Billing 401 288d 310d 759d
401 0 0 0
Material Management 283 268d 289d 668d
283 0 0 0
Field Work 140 281d 311d 631d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01309174 375d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309176 375d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309177 375d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309178 375d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309182 374d
Critical Holding On Hold JFK UNIVERSITY MEDICAL CENTER EMS Preventive Maintenance — 2025-10-14
WO-01309183 374d
Critical Holding On Hold JFK UNIVERSITY MEDICAL CENTER EMS Preventive Maintenance — 2025-10-14
WO-01309284 374d
Critical Coordinators Assigned JFK UNIVERSITY MEDICAL CENTER EMS Repair Yes 2025-10-14
WO-01309342 374d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309356 374d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-10-14
WO-01309472 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309473 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309482 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309494 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309496 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309498 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309502 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309504 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309505 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309507 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309513 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309516 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309517 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309522 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309523 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309529 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309530 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309538 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309541 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309544 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309545 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309549 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309550 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309552 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309553 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309554 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309556 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309557 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309562 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309564 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309568 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309578 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309580 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309585 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309588 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309590 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309595 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309599 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309608 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309609 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
WO-01309610 373d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-10-15
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical